We are currently seeking a remote Senior Infrastructure Support Engineer to join our team. In this role, you will be responsible for monitoring windows-based systems, carrying out basic network administering and troubleshooting, and working effectively without needing explicit instructions.
Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda.
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Responsibilities
- Monitor Windows-based systems and carry out basic network administering and troubleshooting
- Administer patching and software deployment areas (SCCM and Intune)
- Work effectively when no explicit instructions and handle complex tasks independently
- Troubleshoot and provide technical support for Windows-based systems
- Write scripts using PowerShell for automation and other tasks as needed
- Ensure adherence to ITIL standards and best practices for infrastructure support
- Maintain and update technical documentation for infrastructure systems
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- Minimum of 3 years of experience in Infrastructure Support Engineering
- Expertise in monitoring of Windows-based systems, practical admin experience with SCOM is an advantage
- Proficiency with administering patching and software deployment areas (SCCM and Intune)
- Strong scripting skills (PowerShell)
- Expertise in Windows Administering
- Basic network administering and troubleshooting skills
- Advanced troubleshooting skills
- Good verbal and written skills in English at a B2+ level
- Proficiency with Azure infrastructure (as an MS Systems Engineer)
- Background in virtualization (Hyper-V, VMWare, Failover clustering)
- Skilled in MS System Center - SCOM, SCCM, SCO, SC HVMM
- Knowledge of NTFS
- Proficiency with Office 365 and Microsoft Exchange
- ITIL Foundation, ServiceNOW, Asset Management (CMDB) knowledge
- Ability to write technical documentation in English
- Basic knowledge of network monitoring
- Experience with databases and Jenkins administering
- We connect like-minded people: :
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth: :
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
- Discounts in local language schools, including online courses for the Kazakh language
- We cover it all: :
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Benefits package (sports activities, a variety of stores and services)