We are seeking a skilled Senior Content Designer to join our dynamic team.

In this role, you will be instrumental in defining and delivering comprehensive content strategies to enhance product experiences and support our Growth Acquisition Team. This position requires a deep understanding of human-centered design, exceptional writing skills, and the ability to produce high-quality content for various platforms.

If you are interested in this opportunity - apply!
We accept CVs in English only.

#LI-DNI

Responsibilities

• Support the Growth Acquisition Team
• Define and deliver end-to-end content strategy for product experiences
• Conduct content audits and competitive evaluations
• Perform heuristic assessments of product content usability/accessibility
• Develop concepts and plans for content experimentation
• Create polished presentations in Figma and PPT
• Apply human-centered design methods to write, test, and deliver in-product content
• Produce content wireframes, sketches, and empathy maps
• Document voice flows and ML/AI prompts and guardrails
• Write long-form articles for Help Center and Destination Guides
• Contribute to the client's Design System by establishing content standards
• Build strong relationships with cross-domain content owners
• Define content workflows, best practices, and mapping for new product experiences
• Prepare and facilitate workshops
• Present content critiques and stakeholder reviews using Figma flows and PPT

• 3+ years of experience in Content Design
• Expertise in writing product UI content in American English
• Ability to utilize various content strategy/design frameworks
• Advanced proficiency in Figma and related content-specific plug-ins
• Exceptional presentation and storytelling skills
• Competent in facilitation and workshopping
• Familiarity with Microsoft Office 365
• Understanding of headless content management systems and GitHub
• Knowledge of AI/ML for content design, including NLU and prompt engineering
• Strong relationship-building skills
• Embraces a growth mindset and first-principles thinking
• Experience with cross-functional collaboration (Product Management, Engineering, Legal, Localization, Content Platform)
• Fluent English communication skills at a С1 level

• Background in managing large-scale content projects
• Certification in UX writing or content design
• Prior experience in the travel or technology industry

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!