EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a seasoned Business Analyst with strong Product Owner and Technical Writing experience to join our team.
This role will serve as a bridge between the business and technical teams, ensuring alignment on product vision and execution while also being responsible for creating high-quality technical documentation.
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Responsibilities
- Engage with stakeholders and teams to understand, define, and document business needs and translate them into actionable technical requirements
- Act as the Product Owner during Agile Scrum activities and ensure that the product backlog is groomed and prioritized
- Conduct product gap analysis and work closely with teams to improve and optimize product offerings
- Define the scope of the projects and make data-driven decisions
- Develop and maintain technical documentation including product manuals, user guides, FAQs, design specifications, and system manuals
- Facilitate communication between the business and technical teams to ensure decisions and progress are communicated effectively
- Conduct user acceptance testing to ensure that the product aligns with the defined requirements
- Working in ITSM and a managed services environment is a plus
- 7 - 10 years of proven experience as a Business Analyst, Product Owner, and Technical Writer
- Solid understanding of business analysis methodologies and data analysis tools
- Proficient with Agile and Scrum methodologies
- Excellent technical writing skills, with the ability to create clear and easy-to-understand documentation for a variety of audiences
- Strong problem-solving skills, analytical abilities, and attention to detail
- Excellent communication and collaboration skills
- Ability to manage and prioritize tasks in a fast-paced, deadline-driven environment
- Understanding of programming languages, APIs, and software development is a plus
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)