Senior Business Analyst

We are looking for an experienced Senior Business Analyst to join our agile scrum team responsible for delivering high-quality digital solutions for a software vendor that provides a booking system to airline companies.
This position requires a seasoned professional who can manage strategic business analysis initiatives and proactively address complex challenges, all while ensuring seamless collaboration between stakeholders and technical teams in a dynamic, fast-paced environment.
We accept CVs in English only.

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Responsibilities

• Work closely with senior stakeholders to collect, analyze, and document advanced business requirements
• Define comprehensive functional and non-functional requirements, user stories, and acceptance criteria for complex systems
• Collaborate with developers, testers, and delivery managers to align technical solutions with both immediate project goals and long-term business strategies
• Sperhead the refinement and prioritization of the product backlog to maximize delivery of value and strategic impact
• Map and analyze complex workflow processes, identifying critical areas for improvement and business optimization
• Manage the design and validation of solutions leveraging microservices, APIs, and event-driven architecture principles
• Facilitate workshops and requirement validation sessions at both technical and executive levels, ensuring clarity on project scope and goals
• Oversee system integration efforts to ensure scalability, security, and alignment with enterprise-grade business requirements
• Analyze and address high-impact challenges in application development, data layers, and infrastructure pipelines
• Provide consistent updates, strategic insights, and recommendations to stakeholders at all organizational levels, ensuring alignment throughout all project phases
• Mentor and guide junior and middle-level Business Analysts, sharing knowledge and promoting best practices across the team

• 3+ years of experience in business analysis roles
• Advanced knowledge of C#, microservices architecture, and event-driven system principles
• Strong understanding of API-first development principles and their application across complex integrations
• Hands-on experience with GitOps tools, including expertise in Kustomize, Helm, and ArgoCD
• Proven track record of working with diverse database systems, including Graph DB (Neo4j), NoSQL (Cosmos, Mongo, Cassandra), and SQL databases
• Extensive experience designing and working with Kafka systems and event-driven communication patterns
• Solid experience and expertise in Agile methodologies, including backlog prioritization, sprint planning, and iterative development
• Exceptional problem-solving and analytical skills to address high-impact and complex project requirements
• Demonstrated ability to deliver results in cross-functional environments while working with global, multidisciplinary teams
• English fluency at C1 level or higher, with superior verbal and written communication skills

• In-depth knowledge of NDC (New Distribution Capability) and One-Order standards and their applications in airline systems
• Extensive domain expertise in the airline booking industry, with a focus on modern digital and operational practices
• Familiarity with aviation-related workflows, tools, and regulatory requirements

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!