We are looking for a skilled Salesforce Business Analyst who possesses a solid understanding of media process execution using core Salesforce technology and knowledge of the media industry.
The ideal candidate will also understand the core principles behind customer experience-driven solutions. As a Salesforce Business Analyst, you will be responsible for executing discovery from a business analysis perspective, working on requirements elaboration, and preparing stories.
We accept CVs in English only.

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Responsibilities

• Develop and maintain a prioritized backlog of EPICs aligning with long-term business objectives
• Collaborate with key stakeholders to identify, document, and scope major features as EPICs
• Regularly review and adjust the backlog based on shifting business priorities or feedback
• Conduct analysis to understand different user personas interacting with the platform
• Map persona-specific needs to platform features and design
• Facilitate workshops to validate and refine persona definitions and alignments
• Outline and define Business Process Architectures with enterprise architects and development teams
• Document and communicate how business processes are configured to enhance efficiency
• Provide consultative support in BP architecture configurations
• Break down EPICs into manageable user stories for development implementation
• Define clear and measurable acceptance criteria for each user story
• Facilitate agile ceremonies, focusing on refining user stories based on feedback and project evolution

• 2+ years of Salesforce experience
• Capability to prepare requirements and user stories
• Strong presentation skills
• Salesforce Admin Certified
• Understanding of media processes
• Proficiency in English at B2 level or higher

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!