We are looking for a skilled Salesforce Business Analyst who possesses a solid understanding of media process execution using core Salesforce technology and knowledge of the media industry.
The ideal candidate will also understand the core principles behind customer experience-driven solutions. As a Salesforce Business Analyst, you will be responsible for executing discovery from a business analysis perspective, working on requirements elaboration, and preparing stories.
#LI-DNI
Responsibilities
- Develop and maintain a prioritized backlog of EPICs aligning with long-term business objectives
- Collaborate with key stakeholders to identify, document, and scope major features as EPICs
- Regularly review and adjust the backlog based on shifting business priorities or feedback
- Conduct analysis to understand different user personas interacting with the platform
- Map persona-specific needs to platform features and design
- Facilitate workshops to validate and refine persona definitions and alignments
- Outline and define Business Process Architectures with enterprise architects and development teams
- Document and communicate how business processes are configured to enhance efficiency
- Provide consultative support in BP architecture configurations
- Break down EPICs into manageable user stories for development implementation
- Define clear and measurable acceptance criteria for each user story
- Facilitate agile ceremonies, focusing on refining user stories based on feedback and project evolution
Want more jobs like this?
Get jobs in Barra do Garças, Brazil delivered to your inbox every week.
- 2+ years of Salesforce experience
- Capability to prepare requirements and user stories
- Strong presentation skills
- Salesforce Admin Certified
- Understanding of media processes
- Proficiency in English at B2 level or higher