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Delivery Manager

AT EPAM Systems
EPAM Systems

Delivery Manager

Gdańsk, Poland

We are in search of a seasoned Delivery Manager with a preference for those with expertise in Java to manage various aspects of our overseas Maintenance and Support project.
This role is essential to maintaining top-tier service delivery performance across all operational areas.

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Responsibilities

  • Oversee a team of roughly 20 offshore members divided into 2-3 operational streams
  • Create and sustain effective team workflows in harmony with our service framework. Duties include managing Kanban boards, overseeing SLOs, and aligning with the overarching project goals
  • Guarantee the achievement and maintenance of delivery metrics within the satisfactory green status
  • Tackle and rectify any staffing concerns, thereby improving the team's overall quality and performance
  • Promote ongoing enhancement and growth within the team
Requirements

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  • Demonstrated success in a Delivery Manager role
  • Technical background in java programming
  • Exceptional leadership capabilities, with a proven track record of managing and inspiring teams
  • Proficient in problem-solving with a comprehensive knowledge of process improvement
  • Strong communication and interpersonal skills
  • Availability to attend meetings till 7 PM
We offer
  • We gather like-minded people:
    • Engineering community of industry professionals
    • Friendly team and enjoyable working environment
    • Flexible schedule and opportunity to work remotely within Poland
    • Chance to work abroad for up to 60 days annually
    • Relocation within our 50+ offices
  • We provide growth opportunities:
    • Outstanding career roadmap
    • Leadership development, career advising, soft skills, and well-being programs
    • Certification (GCP, Azure, AWS)
    • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
    • Language classes in English and Polish for foreigners
  • We cover it all:
    • Stable income (Employment Contract or B2B)
    • Participation in the Employee Stock Purchase Plan
    • Benefits package (health insurance, multisport, shopping vouchers)
    • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
    • Referral bonuses
    • Corporate, social and well-being events
  • Please, note:
    • The set of bonuses might vary based on the role you apply for - specifics will be discussed with our recruiter during the general interview
    • We will reach out to selected candidates exclusively
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Client-provided location(s): Gdańsk, Poland
Job ID: EPAM-epamgdo_blta818ad78a46df79a_en-us_Gdansk_Poland
Employment Type: Other