We are hiring a Salesforce Business Solutions Architect who will support a critical digital transformation project for one of EPAM's top clients. This is a high-impact role, with the opportunity to advance your skills and grow within a global organization. If you'd like to learn more about this position and project, apply now! Connect with a recruiter today!
Req.#758443042
#LI-DNI
Responsibilities
- Translate business requirements into well-written and well-architected solutions that best leverage the Salesforce platform and products
- Communicate the benefits and risks to a solution's feasibility, functionality, and fit for a client's specific business needs
- Collaborate with customer stakeholders, project management, product owners, SMEs, and our internal delivery team to design and deliver the best possible solution
- Provide thought leadership on the improvement of customer operations through Salesforce
- Perform fit-gap analysis between customer requirements and Salesforce capabilities
- Create solution design documents including user stories and process flows
- Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
- Deliver technical support during sales calls, solution presentations, and when sizing customer requirements
- Build strong customer relationships and become a trusted advisor to a variety of client stakeholders, including SMEs as well as C-level leadership
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- Extensive CRM experience in both the industry and its software capabilities
- Hands-on working with OrgMerge processes and operations
- Comfortable acting as the Salescloud advisor to both client stakeholders and C-level leadership
- Proven history of providing software consulting on large-scale enterprise projects
- Strong understanding of the core Salesforce platform including Sales Cloud, Service Cloud, and Community Cloud
- Highly skilled in writing user stories to capture Salesforce requirements
- Expert with data migrations from third-party systems to Salesforce
- Familiar with CPQ/Revenue Cloud and eCommerce
- History of participating in Salesforce certifications as well as having an active certification
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
- Paid Holidays - nine (9) total per year
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
- If otherwise eligible, participation in the discretionary annual bonus program
- If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $120K - $195K. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
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