We are seeking a proactive and detail-oriented Business Analyst to manage business requirements and functional solution aspects of projects, delivering operational excellence and driving productivity through innovative solutions.
#LI-DNI
Responsibilities
- Define project scope, identify stakeholders and establish methodologies for tracking and managing requirements throughout the project lifecycle
- Conduct enterprise analysis, elicit and analyze business needs and develop detailed requirements to guide solution design
- Evaluate potential solutions, identify gaps and validate deployed solutions against original business needs for alignment and effectiveness
- Collaborate with stakeholders to ensure smooth implementation of solutions, including change management activities to secure buy-in
- Lead system validation and user acceptance testing, ensuring solution quality and functionality
- Develop end-user documentation, including training manuals and process flows, to support effective adoption and operational efficiency
- Analyze solution performance metrics and provide recommendations for continuous business process improvement
- Facilitate workshops and discussions to elicit, prioritize and manage business needs effectively
- Contribute to technical design documentation and ensure maintenance of project repositories with accurate, accessible information
- Manage conflicts, address issues and communicate changes clearly to ensure stakeholder alignment
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- Certification in CCBA®, CBAP®, or equivalent preferred
- 3+ years managing full project development lifecycles
- Expertise in business analysis, application solutioning and design
- Proficiency in Agile, Business Process Reengineering, ERP and Digital/Mobile Technologies
- Competency in qualitative, quantitative and root-cause analysis
- Experience modeling business requirements using business process modeling tools
- Capability to balance strategic vision with a detailed analysis of business needs
- Experience with CRM, Data Analytics and design thinking methodologies
- Familiarity with Singapore Government procurement and governance processes
- By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023
- Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
- You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
- We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
- At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us
- EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.
- You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.