About Ensono
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.
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Roles and Responsibilities
• Oracle DBA role largely responsible for providing operational database services to the organization.
• Primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs
• Be able to drive the Major Incident/P1/outage calls
• Client facing experience is mandatory, need to join client calls.
• Must have experience in operations support and contributed in Incident, Change, Problem tickets/management.
• Reviewing service related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
• Requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
Mandatory Skills
Excellent experience in Oracle Cloud, Exadata, RAC, Golden-Gate, ASM, Data guard, OEM, RMAN, Patching, Shell Scripting and Performance Tuning
• Experience running and supporting large databases under high transaction rates
- Ability to proactively identify, troubleshoot and resolve live database systems issues using tools like OEM
- Must have knowledge & experience in data guard & OGG replication technology including resolving performance issues.
• Solid experience in database migration from one platform to another, patching, upgrade, data loading, security, capacity planning, performance monitoring and tuning
• Ability to manage all database maintenance plan activities including backups, indexing, integrity and consistency checks, etc.
• Ability to analyze traces, debug stored procedures, triggers and packages
• Automates routine database functions to ensure accuracy and minimize costs
• Monitors all production database activity for operational improvements to include, but not limited to CPU, Disk and Memory utilization, space utilization, replication and consistency of sites, long running queries/data loads, query access plans, security infractions and overall performance of databases
• Develops and implements corrective measures for database issues/problems found during monitoring. - Experience on installation of new setup, configuration of standby & cascade standbys.
- Ability to upgrade databases on different platforms with different versions.
- Must have knowledge of AWS RDS databases.
- Must have knowledge of Database Refreshes on various platforms.
- Working experience of Unix and Linux operating systems
- Clear understanding of Database Architecture, Operating Systems, Client/ Server Architecture, Middleware and Hardware (Servers, SAN, Network)
JR010517