Position Summary
The Associate Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments.
Position reports to Manager, Information Technology - IBMi
Key Areas of Focus for this Role
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- Fully functional and self-directed
- High complexity assignments - augmentation and/or independent segment owner
- Moderate complexity assignments - augmentation (1 or >) or owner
- Low complexity assignments - owner (1 or >)
- May lead another individual
- Ability to see whole picture
- Perform some operations requirements and provide training for level 1 associates.
- Understand data enter environments and applications.
- Participate in technical solutions for clients and operations environments.
- Scheduling software support.
- Internal / external reporting
- Troubleshoot simple issues with schedule, code promotion or reporting.
- Evaluate processes/documentation for enhancement
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
- Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
- 2 years experience in IT and with a Job Scheduler.
- Proficient in MS Office (Excel, Word, and Outlook)
- Strong written / verbal Communication skills
- Designing skills
- Analytical and Critical thinking skills
- Ability to represent Ensono in a professional manner to clients
- Job Scheduler product knowledge
- Knowledge of mainframe (TSO, SDSF, TMS, QuickRef) and server scripts (read & codeMidrange server knowledge)
Other Qualifications
- Knowledge of the following:
- FTP
- SAS
- File Aid
- Microsoft (Visio)
- Smart automation skills
- SharePoint
Why Ensono?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
- Unlimited Paid Days Off
- Three health plan options through Blue Cross Blue Shield
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Enhanced fertility coverage
- Wellness program
- Flexible work schedule
- Depending on location, ability to take advantage of fitness centers
As of the date of this posting, a good faith estimate of the current pay scale for this role is $41,600 to $56,160 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].
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