We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
#LI-Hybrid #BI-Hybrid
Reports to: Technology Manager II - Tech Ops
About the Role:
As a Site Reliability engineer you will help maintain the reliability of our consumer business from a technology and operational standpoint, and will drive its rapid improvement and efficiency by implementing automated tools, evaluating processes, troubleshooting and resolving complex problems. You will collaborate with IT, Software Engineering, and product teams to resolve operational issues, as well as working on building creative solutions for our teams. You will be applying DevOps principles to manage the platform and applications, and help to drive functionality and adoption through continuous improvement, simplification, and automation. The Site Reliability engineer will join a team of fellow SRE and Observability engineers, working together to make Enova’s reliability best of breed.
Want more jobs like this?
Get Science and Engineering jobs in Chicago, IL delivered to your inbox every week.
Responsibilities:
- Troubleshoot incidents and service requests with the appropriate individuals, teams, or vendors. This involves prioritizing according to business impact and urgency, diagnosing, investigating, ultimately restoring service, and communicating with stakeholders throughout.
- Handle operational requests on a day to day basis
- Monitor SLOs on the availability, latency, scalability and efficiency of services
- Participate in the team’s periodic on-call rotation
- Champion reliability best practices and create frameworks to drive stable and scalable products
- Continued curiosity regarding new technologies and evolving best practices
- Work closely with SE and Product teams to advise on sound operational strategies
Requirements:
- Experience with devops as a culture
- Working knowledge of Ruby, Python, Java, or Go
- Ability to write accurate and efficient SQL queries
- Experience troubleshooting ambiguous problems and performing root cause analysis
- Strong understanding of IT infrastructure (Linux, network technologies, relational databases, web technologies, etc.)
- A structured approach to problem solving, and excellent written and verbal communication skills.
- Ability to read and understand software application code
Benefits & Perks:
- Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.