The Estée Lauder Companies (ELC) Inc. is a Fortune 500, multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, headquartered in New York City. As the global leader in prestige beauty, we touch over half a billion consumers a year. The company owns a diverse portfolio of brands, distributed internationally through digital commerce and retail channels.

The Estee Lauder Companies is looking for a Site Reliability Engineer within the Global Cloud Platform organisation. This position is responsible for the availability, latency, performance, capacity planning and overall health of one of the critical applications deployed on the Cloud.

You will create a bridge between development and operations teams by leveraging a software/development mindset to deliver on traditional systems administration tasks. You will also collaborate with Cloud Engineering, Managed Services, AppDev, Enterprise Architecture, Infrastructure, Networking and Security teams to ensure efficient delivery, testing, monitoring and health of environments via automation leveraging a wide breadth of tools.

• Experience with entire app development lifecycle, designing and troubleshooting large-scale, real-time systems
• Experience with Public Cloud Platforms(Azure, AWS, etc.)
• Ability to script or program in one or more languages (e.g. Python, GoLang)
• Experience deploying and supporting Kubernetes architectures
• Knowledge of networking, load balancing, HTTP response codes, API management
• Experience with advanced monitoring and logging tooling and concepts (e.g. ELK, Datadog, Prometheus)
• Experience with using and troubleshooting best-of-art CI/CD tooling using Jenkins, Spinnaker, Azure DevOps etc
• Experience using configuration automation and deployment orchestration tools. Ie Ansible, Chef, Puppet
• Integrating security tools, configurations, and testing into CI/CD pipelines in an Agile environment

• Enable the business by defining SLOs with a focus on reducing time to market for delivery
• Track SLIs to evaluate whether the system is meeting the required reliability percentage
• Provide functional or technical expertise and consultation to teams for solutions matched to business needs
• Lead, when needed, blameless postmortem sessions to learn and improve from failure

• Proactively look for opportunities to automate every aspect of the application and security lifecycle
• Demonstrated strong analytical skills and technical problem-solving skills; exceptional verbal and written communication skills, open collaboration and attention to details
• You have experience in dealing with difficult situations, and you can make, when necessary, decisions with a sense of urgency
• A proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution

• Strong oral and written communication skills, influence/negotiation skills, analytical skills, and conflict management experience
• Ability to problem-solve, think creatively, challenge the status quo, and manage ambiguity
• Adaptability to work in a global culture that includes both sync and async types of work
• Proficient (oral and written) in English as a business language
• Excellent analytical and problem-solving skills
• Ability to work independently on projects and collaborate as a contributing team member
• Ability to research, analyze and resolve complex problems with minimal supervision and escalate issues as appropriate