At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact.
To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7
What you'll do:
As Senior Quality Engineer you will be dedicated to our various automotive products manufactured at Győr site. In this role you are championing high quality for Eaton's strategic automotive customers: handling complaints, managing root cause analysis and suggesting corrective actions. The role will focus supporting the special EV Fuses product family for new high-powered electrified vehicles: https://www.eaton.com/at/en-gb/catalog/emobility/ev-fuses.html
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Responsibilities:
- Provide guidance for project quality teams
- Building up procedure and maintain milestones within APQP processes
- Communicate results and actions towards to customers
- Coordinating of internal and customer complaints.
- Notifying the customer in case of deviation or suspected product failure, coordinating the further actions (sorting, return delivery, rework, etc.)
- Drive cross functional technical teams to identify containment and determine root cause for Customer issues.
- Acting and evaluate as a Customer representative, understanding the customer's specific requirements and supervision of their implementation
- Improve efficiency via metrics and KPI optimization and monitoring such as Count of claims, DPPM, Response Time etc.
- Provide cross functional team with customer priorities to properly address the issues according to their criticality
- Oversee RMA (Return material authorization) process and drive to minimize RMA cycle time
- Monitor and act on Customer satisfaction
- Management of Customer Scorecards, internal KPIs to Quality Manager
- Participation and leading of internal and external audits
Qualifications:
- Bachelor's degree in Engineering, Quality Management and other related field of studies
- Relevant working experience in the automotive industry, preferably in customer, supplier or production quality area.
- Hands on knowledge/application of quality tools, statistics and problem solving techniques (SPC, 8D, 5why, PDCA, Ishikawa etc);
- Knowledge and working experience of IATF16949 and Customer Specific Requirements
- Excellent written and verbal communication skills in English and Hungarian.
- VDA 6.3 & VDA 6.5 Audit experience is desirable
- Knowledge of SAP is desirable
What we can offer:
- Competitive compensation and benefits package (cafeteria, annual bonus and many more)
- Permanent contract in a fast-growing global company
- Challenging projects in dynamic collaborative team
- Flexible working solutions
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible
- We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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