OPEX & CI Analyst

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to an OPEX & CI Analystin Shanghai. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it's in our values, part of our vision, and our clearly defined aspirational goals.

What you'll do:

• Assist the OPEX manager in driving operational excellence and continuous improvement, building organizational capabilities, and acting as a point of escalation for customers at Eaton regarding their IT infrastructure issues and needs.
• Engage in continuous improvement processes that allow for informed decisions regarding infrastructure activities and risks, aiming to increase site infrastructure reliability and performance year-over-year.
• Analyze data to identify and address CI/OPEX-related issues and opportunities.
• Coordinate regional site IT support activities, including both regular daily work and project-based tasks.
• Conduct regular reviews and audits for processes, including but not limited to all existing SOPs, and:

• Facilitate and support the fostering of a culture of continuous improvement within the IT organization by promoting best practices and encouraging innovation."

• Associates degree required. Bachelor's degree preferred
• 3 years or more of working experience required
• CI/OPEX related experience preferred
• Intermediate knowledge of MS Office Suites: PowerPoint, Excel, SharePoint, Outlook.
• Leverage AI and other digital tools to streamline processes and improve customer experience.
• Excellent customer service and strong communication skills
• Ability to relate well to people at all levels of the organization
• Learning agility and creativity
• Agile mindset
• Self-motivated and result-driven