Inside Sales Engineer

As an Inside Sales Engineer in Terrasa, you will play a crucial role in evaluating and preparing quotations and tenders, as well as assessing sales orders and amendments. You will support the Zone 4 Area Sales Managers and their customer base, focusing on project customized control units and ex-protected distribution boards.

This position requires close collaboration with manufacturing and technical personnel, partnering with the Zone Sales commercial team, and reporting through the Customer Service function. You will also engage directly with customers, addressing their queries and specific needs.

What you'll do:

• Evaluate customer specifications accurately and efficiently, create quotations for the Zone portfolio of products. Ensure technical compatibility, commercial viability, and regulatory conformance;
• Manage Opportunity pipeline and quotation follow up for all quotes below threshold and outside of CRM in support of the Zone sales team;
• Provide basic Technical Support to the associated Zone and market;
• Accurately process orders and technically evaluate incoming customer purchase orders, ensuring the product matches the customer requirement, and conforms to regulatory certification directives.
• Manage large orders and key contacts, ensuring all aspects of the project are controlled to maximize customer satisfaction;
• Develop intimate relationships with strategic customers, distributors, and partners;
• Develop a working technical knowledge of the product portfolio and certification;
• Liaise and coordinate with internal departments and other entities to ensure accurate technical information is delivered to the customer;
• Participate in acceptance tests (FAT) and processing of any customer complaints;
• Contribute to the customer service team's predefined service levels and strive to continuously improve those levels and associated processes.

• Graduate engineer (University of technology/ university of applied sciences), major: electrical engineering / production processes.

• Proven experience in a technical support of control units / distribution boards and/or commercial service environment
• High level of Customer Service Interpersonal and communication skills
• Capacity to effectively organise and prioritise workloads.
• Excellent collaboration and team working skills.
• Fluent & Proficient in Spanish & English (Written & Oral)
• Experience of responding to invitation to tender or expression of interest would be an advantage.
• Proficient use of Microsoft applications
• Experience within an industry with high levels of regulation would be an advantage.
• Experience of working with SAP would be an advantage.
• Additional Language skills (French, Italian) would be an advantage.

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
• Work in a company with commitment to Inclusion & Diversity and Sustainability (Foster an inclusive culture with a strategic goal to increase a female representation including in Leadership);
• Annual mentoring program, Eaton University, a reward, and recognition system;
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide;
• Strong, agile, and diverse team locally and globally;
• Strong processes and state-of-the-art systems and tools;
• Structured employee development processes, open feedback culture with development plans;
• Detailed induction support and well-structured onboarding.