What you'll do:
Essential responsibilities:
1. People Management:
a) Has prior team management experience in the SCM
b) Should lead team by an example, Guide, drive, motivate & engage team to deliver on all key functional expectations such as Supplier OTD, VMI Min-max performance, Logistics cost reductions & DOH improvements
c) Shall own end to end responsibility of the team including Performance assessment, Team Career growth, assessing their skill set and mapping the training needs, Finance budget and forecast, Attrition mitigation etc
2.Customer Engagement and Satisfaction: - Drive customer engagement and satisfaction by meeting customer expectations and needs, build customer facing KPIs, voice of customer thru periodic meetings and ensuring timely resolution to customer queries/feedback etc. To plan, schedule and manage the defined business services, delivering to agreed timescales, budget, quality criteria and commitments.
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3.Continuous Improvement: To demonstrate a practical approach to continuous improvement of the processes which directly manage the delivery of our services & Champions Continuous Improvement projects to improve productivity of the team.
4.Growth: Will be responsible for growth of the team & scaling of existing roles from the supplier planning standpoint
5.Technical Competencies & service delivery requirements:
a. Process Centric: Develops the organization to make creativity and innovation a process rather than an occurrence, to address efficiency and process cycles.
b. Alignment with the global CH and B-Line Materials / SCM Leaders and align with the strategy and deploy those strategies within GSC COE team.
6.To identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely, open and appropriate manner.
7.To Communicate SCM CoE Strategy and creates and align goals accordingly to teams and individuals
Qualifications:
Skills: