• Systematically release work orders to warehouse floor.
• Create customer deliveries per schedule and pick up date.
• Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
• Track orders and shipments and assist with tracing as needed.
• Work collaboratively with GTM team and support in resolving customer trade inquiries.
• Assist with running and summarizing operational reports and details; present information to peers or supervisors as needed.
• Investigate and resolve internal customer complaints / discrepancies with shipments and participate in corrective actions to prevent future errors.
• Follow written and oral instructions. Adhere to all company policies and procedures including good housekeeping.
• Maintain quality workmanship, observe safety procedures, report unsafe acts, and perform work of equal of lower classification if necessary.
• Supports and participates in continuous improvement initiatives including 5S (sort, set, shine, standardize, and sustain).
• Capable of managing multiple tasks without losing efficiency or productivity
• Other duties as assigned.

Qualifications:

Basic Qualifications:
• High School Diploma or GED
• Basic knowledge of WMS and inventory management systems.
• Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Ability to communicate potential concerns and or customer delays.
• Relocation is not provided. Only candidates residing within a 50-mile radius of Indianapolis, IN will be considered.
• Legally authorized to work in the United States without company sponsorship.
• Must be able to work specific shift hours and have flexibility to work overtime based on customer demand.

Preferred Qualifications:

• Oracle ERP/WMS experience
• 3 years' experience in a warehouse/distribution center environment
• Good organizational and time management skills

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.