Eaton's Residential Wiring Devices Division is currently seeking a Channel Operations Manager-Retail. This is a hybrid position (work from home 2-3 days per week) and can be based at our Moon Township, PA or Peachtree City, GA location and will require approximately 25-30% travel.
The expected annual salary range for this role is $91500.03 - $134200.04 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
The Channel Operations Manager will report directly into the Director of Retail Sales. They will be responsible for cross-functional coordination between the retail sales team and the broader organization, including product managers, finance, front-end systems, pricing, operations, and account managers. This individual will monitor monthly and yearly retail expense and marketing budgets, including rep agency commissions. The role will leverage cross-customer data to recommend and implement programs to maintain a competitive market position. They will utilize negotiation skills to resolve complex problems and influence stakeholders to drive results. In this role, they will:
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- Develop, monitor and report out on retail KPI's (sales, orders, backorders, fill rate, promotion performance).
- Develop and distribute product mix reports to drive opportunities for growth.
- Coordinate with the team on promotions, customer communications, and product launches.
- Manage the process and requirements for on-boarding for new Agents / Retail Team Hires.
- Communicate code changes and recommend new products to account managers and the product team.
- Track all budget spending, work with AP to ensure timely payment of invoices.
- Own project management associated with customer Product Line Reviews.
- Clean up the Geo Codes, Sales IDs, and SIP Templates to create efficiency in sales reporting and goal setting.
- Fines tracking across all accounts; responsible for managing customer fines reporting, leading discussions on root cause and counter measures.
- Monitors all account level deductions and programs.
- Own retail team price increase process and deployment strategy to include the cost justification documentation and coordination with pricing team.
- Maintains and updates all contracts on SharePoint.
- Develop financial modeling associated with new product introductions, store distribution growth, and retail resets.
Qualifications:
Required (Basic) Qualifications:
- Bachelor's degree from an accredited institution
- Minimum of 3 years of experience in data analytics, sales operations and/or marketing
- Must be legally authorized to work in the United States without company sponsorship now or in the future.
- No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the specified job location(s) will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.
Preferred Qualifications:
- Experience working with big-box accounts
- Minimum of 3 years of experience in retail marketing/sales
Skills:
- Strong analytical to identify trends and sales patterns, quantitative, and critical thinking skills
- Ability to uncover data trends, patterns and insights in sales data
- Exceptional personal drive, curiosity and attention to detail
- Ability to prioritize and handle multiple tasks in a busy environment
- Excellent verbal and written communication skills
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.