The role of Senior Solutions Analyst is critical for developing high quality cloud and on-prem applications used to manage the complex labor needs for Walt Disney World, Disneyland Resort, Aulani, and associated businesses (Disney Vacation Club, Disney Cruise Line Shoreside, Facility and Operations Services). Combined, these businesses schedule and pay over 100K Cast Members per week using over 30 different labor agreements with unique rules encompassing labor budgets. The Labor Systems team has a commitment to provide meaningful business insights and custom software to advance business goals; we pledge to provide a center of excellence for integrated data solutions, data science, business automation, and software architecture. With a focus on:

• Evangelism and implementation of advanced data engineering and data science practices.

• Advancing software engineering and architecture practices.

• Supporting the Labor Demand Planning System (LDPS) and advancing the capabilities of the system.

You will fill a critical role on our team by working on various software and data solutions. We are looking for people with an unwavering appetite and curiosity for learning innovative technologies, and a passion for emerging technology.

This is a full time role and reports to the Manager, Labor Systems Data Solutions.

What You Will Do

• Follow best practices for software development methodologies and testing procedures.

• Design and develop agile, intuitive, and minimal maintenance sustainable software solutions for complex and time-consuming problems.

• Collaborate with system clients and key partners to identify and implement efficiency opportunities with system and data processes.

• Maintain an up-to-date knowledge of IT technologies and developments. This may involve attending seminars, and training events, and reading relevant journals and technical documentation. Maintain an excellent working knowledge of data integration technologies currently in use.

• Work effectively with all levels of Cast and leaders to achieve project objectives.

• Work autonomously, make independent decisions, and react professionally to changing conditions.

• Lead ‘best practice’ initiatives in support of continuous improvement.

• Ensure Disney IT security standards are implemented on all application development, servers, and databases.

• Provide high-level estimation based on initial requirements.

• Break large complex problems into small and testable tasks.

• Understand, recommend, and support robust reporting and analytic architectures.

• Collect, process, and analyze large data sets.

• Manage and prioritize numerous tasks independently in a fast paced environment.

• Participate in an on-call rotation and cross-functional sustainment duties with the team.

Required Qualifications & Skills

• 2+ years of strong Programming skills using C# and Angular, Node, Python, or JavaScript or equivalent work experience.

• 2+ years of strong data technology skills using SQL Server, Snowflake, SSIS or Apache Airflow or equivalent work experience.

• Solid understanding of build automation tools such as GitLab runners, GitHub Actions, Terraform or Jenkins.

• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Azure.

• Demonstrated experience developing solid relationships with various teams/partners to move work forward.

• Demonstrated ability to meet deadlines, manage multiple priorities, and perform job responsibilities in a demanding environment accurately and with minimal supervision.

• Prioritization of multiple interdependent projects while monitoring and communicating progress.

• Strong work ethics with meticulous accuracy and quest for quality.

• Ability to manage confidential information.

Preferred Qualifications

• Bachelor’s degree in computer science, information technology, data science, or an equivalent field/work experience.

• Experience with Labor Systems such as My Time, CDS, GEMS, EiSS, or LDPS.

• Ability to manage various timeline commitments.

• Proactively identifies, analyzes, and drives problems to resolution, managing complex issues simultaneously while effectively communicating across teams.

• Effectively communicates technical actions and expectations to the appropriate partners.

• Strives to be the partner of choice by seeking and understanding client business needs, identifying appropriate technical solutions, and meeting/exceeding service expectations.

• Ability to communicate technical concepts to a non-technical audience.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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