About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"

Costuming Manager runs the daily Costuming Operations of Operational Costume Issues and Entertainment Character Costuming locations. You will lead, mentor, and develop Cast with a constant eye toward safety, inclusion, and building positive relationships with business partners in a fast-paced environment.

This is a Casual Temporary or Seasonal role with no guarantee of weekly working hours, as hours will fluctuate based on business needs.

You will report to the Proprietor Costuming

What You Will Do

• Ensure an environment where Guest and Cast Member safety is the priority and seek opportunities to improve Guest service

• Monitor and Analyze inventory quantity and quality using software SAP (System, Applications, and Products) and GUS (Garment Utilization System)

• Meet annual financial targets

• Ensure safety plans are included as part of quality, scope, budget, and schedule requirements

• Perform administrative responsibilities such as attending meetings, compiling operational metrics, completing required reports, and reading and responding to emails

• Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in daily functions and when implementing decisions

• Create an environment of inclusion where diverse thoughts and ideas are recognized

• Recognize and develop Cast Members and hold them accountable for delivering excellence in safety, courtesy, inclusion, show, and efficiency

Required Qualifications & Skills

• Minimum 3 years of theatrical, entertainment, costuming, and/or related management experience

• Minimum 1-year leadership experience and/or experience in a role of higher responsibility such as Coordinator, Crew Chief, Lead, Trainer, or the like

• Proficient in standard office software programs and mobile electronic devices

• Passion for partnering, coaching, and mentoring

• Problem-solving skills, influencing abilities, and ability to provide effective feedback

• Self-assured, eloquent, and professional speaking & writing abilities (and experience)

• Experience initiating, organizing, and completing multiple tasks promptly

• Ability to share creative and new insights

• Experience with budgeting and scheduling

• Passion for delivering phenomenal guest service

• Ability to be flexible with work schedule, including weekends and holidays

Preferred Qualifications

• Shown experience with Walt Disney World® collective bargaining agreements

• Proven knowledge of MyTime, EISS, and SAP

• Previous experience within Entertainment Operations, Attractions, Merchandise, and/or Food and Beverage line of business

• Fluent in Spanish or Haitian Creole

Education

• High School degree or equivalent

• Bachelor's degree or equivalent is preferred.

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