About the Role & Team
"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"
Costuming Manager runs the daily Costuming Operations of Operational Costume Issues and Entertainment Character Costuming locations. You will lead, mentor, and develop Cast with a constant eye toward safety, inclusion, and building positive relationships with business partners in a fast-paced environment.
This is a Casual Temporary or Seasonal role with no guarantee of weekly working hours, as hours will fluctuate based on business needs.
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You will report to the Proprietor Costuming
What You Will Do
Ensure an environment where Guest and Cast Member safety is the priority and seek opportunities to improve Guest service
Monitor and Analyze inventory quantity and quality using software SAP (System, Applications, and Products) and GUS (Garment Utilization System)
Meet annual financial targets
Ensure safety plans are included as part of quality, scope, budget, and schedule requirements
Perform administrative responsibilities such as attending meetings, compiling operational metrics, completing required reports, and reading and responding to emails
Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in daily functions and when implementing decisions
Create an environment of inclusion where diverse thoughts and ideas are recognized
Recognize and develop Cast Members and hold them accountable for delivering excellence in safety, courtesy, inclusion, show, and efficiency
Required Qualifications & Skills
Minimum 3 years of theatrical, entertainment, costuming, and/or related management experience
Minimum 1-year leadership experience and/or experience in a role of higher responsibility such as Coordinator, Crew Chief, Lead, Trainer, or the like
Proficient in standard office software programs and mobile electronic devices
Passion for partnering, coaching, and mentoring
Problem-solving skills, influencing abilities, and ability to provide effective feedback
Self-assured, eloquent, and professional speaking & writing abilities (and experience)
Experience initiating, organizing, and completing multiple tasks promptly
Ability to share creative and new insights
Experience with budgeting and scheduling
Passion for delivering phenomenal guest service
Ability to be flexible with work schedule, including weekends and holidays
Preferred Qualifications
Shown experience with Walt Disney World® collective bargaining agreements
Proven knowledge of MyTime, EISS, and SAP
Previous experience within Entertainment Operations, Attractions, Merchandise, and/or Food and Beverage line of business
Fluent in Spanish or Haitian Creole
Education
High School degree or equivalent
Bachelor's degree or equivalent is preferred.
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