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Manager, E-911 Engineering and Operations

AT DISH
DISH

Manager, E-911 Engineering and Operations

Littleton, CO

CO Salary Range: USD 96,250.00 - 158,125.00 per year

Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our Wireless Technology organization is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.

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Job Duties and Responsibilities

Boost Mobile is seeking a Manager of E911 Engineering & Operations with a strong background in wireless telecommunications, mobile emergency services, and regulatory compliance. This key role will oversee the full lifecycle of emergency services and location technologies, including engineering, operations, and compliance within Boost's mobile network.

The successful candidate will lead a team of engineers responsible for designing, implementing, and operating essential emergency solutions such as Enhanced 911 (E-911), Location-Based Services (LBS), and Wireless Emergency Alerts (WEA). Experience in commercial location services, location accuracy certification, and performance monitoring is highly desired.

This strategic position offers a unique opportunity to collaborate closely with various business units and reports directly to the Head of Regulated Services.

Key Responsibilities:
  • Lead a team to define and execute strategic plans for regulatory compliance.
  • Manage relationships with vendors and government agencies.
  • Oversee the creation of testing standards, MOPs, and operational guidelines.
  • Ensure FCC mandates are communicated and operationalized to maintain compliance and protect Boost Mobile's network.
  • Foster team development through coaching and mentoring.
  • Define KPIs and implement data visualization to monitor performance and compliance.
Skills, Experience and Requirements

Education and Experience:
  • Minimum of Bachelor's degree in engineering or related discipline with 6+ years of experience or 10+ years of relevant regulatory experience in lieu of a degree


Skills and Qualifications:
  • Proven regulatory experience in a telecommunications setting
  • Experience in implementing and operating E-911 and LBS solutions
  • Strong understanding of 4G and 5G Core and RAN technologies, RF propagation theory, and emergency call and location traffic flows
  • Familiarity with 5G strategies, including Non Stand Alone (NSA), Stand Alone (SA), and Voice over New Radio (VoNR) network implementations
  • Strong knowledge of wireless emergency services regulations
  • Experience working with Public Safety Answering Points (PSAPs) and government agencies is a plus.
  • Demonstrated ability to work cross-functionally to implement policy requirements and establish technology roadmaps
  • Experience with incident management and Root Cause Analysis (RCA)
  • Proven experience in coaching and mentoring employees is highly desirable


Visa sponsorship not available for this role

Salary Ranges

Compensation: $96,250.00/Year - $158,125.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Client-provided location(s): Littleton, CO, USA
Job ID: Dish-89029
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Vacation
    • Paid Holidays
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Profit Sharing
    • Stock Purchase Program
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns