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Lead Field Solutions Representative

AT Discover
Discover

Lead Field Solutions Representative

Riverwoods, IL

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

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Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsible for supporting a team of seasoned professionals that close acceptance gaps for large and complex merchants that currently do not accept Discover. Responsible for leading, developing, and specializing in top tier merchant relationships and debit activities. Mentors team members to enable merchants that do not accept the company's network. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. Some travel is required.

Responsibilities

  • Develops, supports, and strategizes solutions to drive effectiveness and efficiency.
  • Develop, track and successfully complete critical projects for the team and regularly report progress to the team supervisor.
  • Accurate expense management and forecasting. Support team events; Support team training.
  • Contribute to the strategic enhancement of Salesforce as a key tool for team. Serve as key team liaison for Salesforce efforts.
  • Develop and deliver impactful executive level reporting, scorecards and presentations.
  • Hold regular one on one meetings with supported team members to discuss approaches to help close acceptance gaps, manage blockers, etc.
  • Manages merchant debit communications.

Minimum Qualifications

At a minimum, here's what we need from you:

  • H.S. Diploma or GED
  • 4+ years of experience in financial services, payments, sales, communications, marketing, project management, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Bachelor's Degree in Engineering, Information Technology, Business, Marketing, Psychology, Finance, or related field
  • 6+ years of experience in financial services, payments, sales, communications, marketing, project management, or related field
  • Must have a positive and proactive approach to solving difficult problems.
  • Must be able to communicate concisely and effectively in a fast-paced environment.
  • Strong presentation skills (Executive presence) for in person presentations
  • Strong background in formal project management.
  • Strong skills in making enhancements to Salesforce tool.

Application Deadline:
The application window for this position is anticipated to close on Oct-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:
The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

Client-provided location(s): Riverwoods, IL 60015, USA
Job ID: Discover-R40748
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • On-Site Gym
    • Pet Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses