About World Wide Technology
Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
What is the Solutions Consulting & Engineering (SC&E) Team and why join?
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.
What will you be doing?
The Solution Architect identifies, shapes, and closes new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. They decide which technologies and capabilities are best suited to a client's needs, based on deep conversation. The Solution Architect is responsible for building a collaborative approach across sales and delivery teams. They drive alignment to structure deals and drive the best outcome for the customer, WWT, and our partners. By leveraging their expertise, Solution Architects mitigate risks, articulate the inherent value of WWT services, and fortify client relationships. They work closely with clients, project managers, and delivery teams to ensure the successful delivery of projects. Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Up to 25% travel.
As a Services Solution Architect within the Automation Solutions Practice, you'll hold responsibility for providing leadership while solutioning opportunities for complex and strategic automation programs. You will identify, shape, and close new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. Automation solutions will range from strategy to implementation and integrate across multi-domains such as Cloud, Security, Digital and more.
You'll lead teams in developing a competitive and compelling business case for our clients, designing and executing the competitive solution strategy while mitigating risks and articulating the value of the WWT services.
Key Responsibilities:
Solutioning & Collaboration
- Work with the WWT account teams to educate them and help drive business development and sales.
- Serve as a trusted advisor to clients and WWT Sales, adeptly understanding their unique needs and crafting tailored Automation recommendations that drive value and foster long-term partnerships
- Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence
- Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective Automation engagement strategies
- Support the evaluation and establishment of project scope, value assessments, and build plans for execution.
- Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach.
- Deliver strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance.
- Qualify incoming leads and opportunities to ensure alignment with target customer profile and business objectives.
- Triage opportunities across cross-functional teams to drive opportunities forward.
Delivery Alignment
- Collaborate with sales and delivery teams to develop and execute targeted expansion strategies.
- Generate project support documentation, including procedural documents for implemented systems when scope requires
Continuous Learning
- Drive continuous improvement initiatives by exploring new tools, technologies, and processes.
- Maintain required level of knowledge on company-offered solutions including the completion of assigned courses and relevant certification exams when applicable.
- Serves as a resource for the team on industry trends, sales methodologies, and best practices.
Qualifications:
- Bachelor's degree in business, system architecture, computer science, information systems, engineering, or related field required. Master's degree preferred.
- 10+ years of experience in customer engagement, solution design, or technology delivery, leadership experience preferred
- Ability to ask the right questions to understand the business problem and identify the measurement or business object.
- A deep understanding of the sales process and customer lifecycle.
- Proven track record in successfully working with Fortune 500 clients.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent communication and engagement skills; ability to communicate with all levels of management.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
- Proficiency with Microsoft PowerPoint, Excel and business visualization skills
Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Preferred locations include AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations will be considered based on fit.
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