At Discover, you will never stop learning. We are looking for people driven by purpose, who want to help us change the game in financial services. We were founded in 1986, and now have over 16,000 employees. Together we are dedicated to helping people spend smarter, manage debt better and save more for a brighter financial future.
By joining us, you will be part of a culture where diversity, teamwork and collaboration reign. We are as focused on our employees as we are on our customers - and we have been consistently awarded for both. Be the reason we help millions of people build a brighter financial future, and achieve yours along the way.
Job Description:
The PULSE Implementation team is an essential part of PULSE organization and one of the first opportunities to interact with our clients. Providing superior customer service, we assist financial institutions and Processors in implementing first class industry products to facilitate transactions with their customers. As an Associate Project Manager on our team, you will manage diverse customer projects from initiation to completion, providing product knowledge and high-quality project management practices. You will be considered the "Quarterback" that connects stakeholders and technical experts to align on requirements and timelines. Leveraging cross functional teams, you will have knowledgeable professionals by your side for collaboration and quick problem solving.
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What You'll Do
This role is responsible for serving as a single point of contact for assigned projects and takes projects from original concept through final implementation. The position manages a diverse, moderately complex project or multiple projects, including project planning, execution, timing, functionality, quality and cost. The Associate Project Manager maintains documentation of procedures, results, action plans and due dates, as well as coaching. This role actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
- Utilize expertise and leadership skills to define project scope and objectives, gather requirements, develop detailed work plans, schedules, project estimates, resource plans and status reports.
- Conduct project meetings and responsible for project tracking and analysis.
- Provide technical and analytical guidance to project team. Recommend and take action to direct the analysis and solutions of problems.
- Ensure adherence to quality standards, review project deliverables, and resolve issues to ensure project goals and requirement are met on time and within budget.
- Communicate with end-users to provide timely and accurate information and status updates.
- Assist with implementation coordinating with vendors.
- Organize, supervise and improve design for delivery and support, assisting onsite and offshore teams performing activities.
- Assist in building and maintaining reporting using various tools based on requirements of business partners.
Qualifications You'll Need
The Basics
- Bachelor's degree in business administration and management, finance, mathematics or related
- In lieu of education experience: 2+ years Project Management, Computer Science, Infrastructure Technology Solutions, Operations Management, or related experience
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Ability to communicate verbally.
- Ability to communicate in written form.
- Travel up to 10% of the time.
Bonus Points If You Have
- Effective Time management and Exceptional Organizational Skills: Being able to effectively manage multiple projects simultaneously, organizing and storing artifacts for easy access.
- Extraordinary Communication Skills: Effective written and verbal communication so that stakeholders and clients have a clear understanding of project details.
- Leadership and Team Collaboration: Experience guiding teams in a cross-functional settings, showcasing both initiative and the ability to collaborate effectively.
- Customer-Focused Mindset: Capability to understand and anticipate client needs, meeting their expectations and deliverable timelines.
Discover Professional Skills - Virtual Job Simulation
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Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Apr-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this role is $65,000.00 annually. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.