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Senior Manager - Customer Marketing (Innovation)

AT Diageo
Diageo

Senior Manager - Customer Marketing (Innovation)

Mumbai, India

Qualification:

• MBA in Sales and Marketing

Experience:

  • 6- 8 years experience
  • Worked in the Alco-Bev/ FMCG industry


Knowledge & skills:
  • Planning, budgeting, execution and review for portfolio handled
  • Strong interpersonal skills and executional mind-set
  • Communication & negotiation skills
  • Channel Partnership related experience
  • Decisive & effective problem-solving ability
  • Very strong analytical skills both qualitative & quantitative
  • Detail orientation, strong organizational skills
  • Strong ROI orientation


Best Suited for someone:
  • who has a strong business acumen
  • Multi-tasking and prioritizing
  • Happy to spend majority of time in the market
  • Has an innovative bent of mind to identify opportunities and come with new ideas
  • Is quick to react to competition

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AREAS OF RESPONSIBILITY

1. Regional strategy planning and implementation

• Strategize to prepare a Customer Marketing Annual Calendar and execute customer marketing initiatives and activations in-line with brand plans , to deliver NSV and market share ambitions for the brands handled
• Lead the quarterly/annual planning in coordination with Marketing /HO Customer Marketing/ Sales team
• Develop and drive distribution/visibility / activation plans channel-wise across clusters
• Manage customer marketing budget for the portfolio
Delivery of NSV and market share ambition for portfolio handled

2. Channel management

• Implement the Channel Leadership Programs with defined levers / metrics in coordination with the clusters
• Develop visibility strategy for the respective channel and oversee execution through state customer marketing manager
• Lead the annual & quarterly Channel-Brand activation planning process within the clusters and evaluate activations in the channel - Collaborate with HO Commercial Team to support Brand Building activities
• Understand regional nuances in channels which are used in designing local programs

3. Budget adherence

• Plan, allocate and monitor quarterly/ annual brand-wise TTL Budgets for the clusters
• Follow financial protocols and procurement processes for budget utilization
• Ensure marketing spend stays within the approved budgets at the regional level.

4. Brand

• Drive seamless route to consumer effectiveness by building brand imagery, creating demand through consumer winning activations, perfect outlet program and leveraging USL portfolio for effective sell-out.
• Ensure brand health by constantly monitoring maket share/ IOP achievements
• Monitor competition activities

5. Performance governance

• Establish a robust M&E mechanism for customer marketing initiatives
• Use learning of an M&E for forward planning
Winning activation portal

6. Drive SNOP process

• Manage communication, discussion and alignment of calendar inputs
• Plan activation M&E review and linkage of inputs to volume forecasts
Qualitative

7. Accounting governance

• Be responsible for CARM compliance, Auditory compliance, accurate provisioning
• Track and review aging of provisions and Open PO/MIGO
Audit reports

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Client-provided location(s): Mumbai, Maharashtra, India
Job ID: Diageo-JR1101497
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

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