ROLE PROFILE
Job Title:
Global Reward Operations Advisor
Level:
Level 6A
Reports To:
Global Reward Operations Analyst- Team Lead
Context/Scope:
Global HR Operations is Diageo's HR Shared Service and has service centres (first point) based in Budapest, Nairobi and Bangalore that support all markets. Additionally, it has a central Reward Operations team based in Budapest and London that supports the Global Annual Reward Cycle (ARC) and other Global
Reward Processes.
a) Financial
Provide data and logistical processes which enable the business to effectively
manage salary, stock and bonus budgets which are multi-million-pound investments.
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b) Market Complexity
Engage Globally with HR BPs, Reward teams, Executive Reward, senior Line Managers, Diageo IS and HR Process Governance, People Data Governance
c) Leadership Responsibilities and Capabilities
Work in close partnership with all stakeholders to influence the effective management of the Global Annual Reward Cycle and other Global Reward Processes.
Drive/own a process improvement and simplification agenda for Reward processes and technologies.
Purpose of Role
The purpose of the role is to enable the critical reports and processes of Salary Review, Bonus and Long-Term Incentives for the Global Diageo population that use
the Workday platform as well as Non-Workday markets, also delivering offline reports and processes while driving the simplification agenda.
Top Accountabilities
Process and Engagements
Data
Enables processes to ensure there is accurate data, effectively supporting the Annual Reward Cycle. Delivers solutions to eradicate poor data quality issues that are barriers to the brilliant execution of reward processes.
Partners effectively with other stakeholders to ensure they can effectively deliver on their responsibilities with regard to data quality.
Controls & Compliance
Ensure relevant data and processes are managed in line with Diageo Controls and Risk Management expectations (100% compliant) as well as GDPR requirements.
Process Management Annual Reward Cycle
- Mapping of market specific corrections
- Data quality - reports: focal point between Data Governance and Reward for corrections
- Engagement with First Point teams & Trainings for First Point teams (reward DQ): focus on JML to implement control points where they can detect data errors
- Mass uploads: provides support to Reward, reviews mass upload data, engagement with TechCoE
- Creates and drives new template where Reward Managers can submit corrections
- Assigns relevant WD accesses and receives training on using the same
- Design of new correction process: ARC related data corrections in WD, statement corrections (replacing INT files)
Preparation for unknown ARC corrections:
- Tracker is built to capture all corrections needed after ARC closure and used and rigorously maintained to track all corrections globally. The tracker provides base for all analysis.
- New 'correction request' template is implemented and communicated
Preparation for known corrections (market variations):
- All known corrections are prepared, templates to be used (if offline), step- by-step process / timelines / R&R is signed off by applicable markets and GRO Leadership
ARC manual adjustments - globally:
- Ultimate responsible to run the known and unknown manual correction process (based on the previously signed off new process)
- maintains tracker and SNOW queues
- reports on correction statuses to both GRO and Reward
- Correct & Load Reward Statements
- Known correction (HUN, ITA, ROI)
- Including MIP corrections
Stakeholder Engagement
Partners with and delivers appropriate interventions for first point, HR Business Partners, Reward Managers, Executive Reward for the successful completion of the Annual Reward Cycle.
Skills, qualifications and experience required
- A good understanding of best practice HR processes & data(with in Rewards/Compensation)
- Strong analytical/numerical and problem-solving skills.
- Methodical, logical, organized and flexible approach to work.
- High level of attention to detail.
- Good MS Excel Skills
- Data and Process mapping skills and experience.
- Experience of extracting and manipulating data from different data sources and reconciling that data.
- Ability to meet deadlines, work under pressure, prioritize own workload and take ownership of problems.
- Experience in use of following systems a bonus: Workday
Barriers to Success in Role
- Inability to work under tight schedule and pressure.
- Inflexibility on role and responsibilities
- Ineffective planning and prioritization of activities (considering the breadth of the scope and the relatively limited resources we have)
- Lack of attention to detail
- Ineffective stakeholder engagement and management of relationships
- Inability to transform analyses into value-add insights related to our business priorities
Flexible Working Options, Travel
Requirements
This role is Bangalore(India) based and normal flexible working arrangements and policies will apply.