Our Diageo North America (DNA) team represents about 10% of our global population, however accounts for about a third of our net sales and around 45% of our operating profit and is the largest market for premium drinks in the world.

Our Amherstburg manufacturing site is well known for the production of Crown Royal Whiskey. Canada's leading premium Canadian whisky. Crown Royal was blended to commemorate a grand tour of Canada by Queen Elizabeth and King George VI in 1939. There are currently 125 employees on site with 6 Bottling lines producing approx. 4.8M (9L) cases of Crown Royal in 7 sizes

GENERAL DESCRIPTION:

Supervise and coordinate all activities of production workers, including operational, personnel, and administrative tasks. Develop, run, and lead a performance oriented team based staff.

JOB DESCRIPTION:

Purpose:

Supervise and coordinate all activities of production workers, including operational, personnel, and administrative tasks. Develop, run, and lead a performance oriented team based staff.

Decision Making:

• Daily staffing of operations. Assignment of personnel to production areas. Prioritizing tasks to be completed with available staff.

• Risk: Production needs not fulfilled. Available staff not effectively applied. Additional costs to the company.

• Daily responsibility for line operations. This includes involvement in quality issues, machine capability, and adherence to work rules.

• Risk: Safety requirements not met. Production needs not fulfilled. Machinery may not operate efficiently, increasing costs to the company. If work rules are not adhered to, there is increase opportunity for workplace injury to employees.

Management Responsibility

• Directly responsible for hourly workers and indirectly oversee maintenance staff.

Complexity of Role.

• Leads full shift responsibility:

• Ensure Safety Requirements are met at all times.

• Up to 40 hourly workers and lead personnel as applicable.

• Develop hourly employees to perform in a self-directed environment.

• Carry out employee policies and procedures and applicable laws.

Training employees:

• Employee performance reviews.

• Resolving employee issues (including Grievances in unionized facilities)

• Lead corporate programs, food safety, employee safety, GMPs and environmental.

• Responsible for Time & Attendance of employees for payroll purposes.

Key Outputs/Deliverables:

• Supervisory responsibilities are in accordance with company policy and applicable laws. Responsibilities include: training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and motivating employees; addressing complaints, resolving conflict, solving problems, scheduling vacations, and verifying payroll sheets.

• Ensure efficient production is achieved and standards are met. Optimize safety, quality, production, and cost objectives through employee involvement and team building approach to problem solving.

• Communicate production schedules and schedule changes to appropriate departments.

• Direct the planning and implementation of key initiatives to improve bottling operations.

• Ensure all monthly safety and food safety audits are completed on time, all corrective action items are completed, and all bottling workers understand the goals.

• Review all production paperwork and ensure all paperwork is filled out accurately and completely.

• Assist other departments on material quality, package quality, and other production related issues.

• Work with management staff on safety issues, employee concerns, productivity, and quality.

Experience:

• Bachelors in Business, Management, or Engineering, two plus years of supervisory experience in a manufacturing plant; or equivalent combination of education and experience.

• In Unionized facilities: Union experience an asset

• Excellent organization skills. Ability to handle multiple priorities, prioritize effectively, and handle time sensitive tasks.

• Ability to coordinate with other departments, as well as all levels of management.

• Must be customer oriented, both inside and outside the organization.

KEY RESPONSIBILITIES:

Keep workspace clean and organized Ensure the standard of housekeeping and image are maintained Comply with all Occupational Health and Safety requirements and legislation Must align with company's Good Manufacturing Practices including personal hygiene and all implemented Food Safety and Quality policies, programs and regulations. Supports Quality and Food Safety Team to ensure maintenance of the ISO/FSSC/HACCP Systems

GENERAL:

Demonstrates Diageo corporate Mission, Vision and Values in relation to all aspects of the role Follow basic systems and procedures of Diageo Participate in ongoing training as suggested by Management

CONFIDENTIALITY:

Responsible to preserve and safeguard all confidential information that comes to their knowledge in the course of employment with Diageo Responsible to observe and align with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy.