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Field Support Manager

AT Diageo
Diageo

Field Support Manager

Bursa, Turkey

About us
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.


Role Responsibilities:

  • Manage the realization of internal sales (field/shipping) targets independently set by responsible distributors.
  • Regularly control target stock levels of distributors on a daily/weekly basis and manage the process of preparing and informing regional offices of necessary orders. Consolidated sales reports are pulled from the distributor system and trend analysis is conducted. Randomly selected invoices are reviewed for completeness, accuracy, and validity. Results are reported monthly and shared with both the sales department and Quality Control.
  • Ensure distributor stocks are accurate and consistent with the system. Each month, a sample of SKUs is physically counted and compared with distributor stock reports. Differences are investigated, and monthly reports are shared with the Quality Control department.
  • Coordinate with HQ/regional planning teams for POSM tracking, and ensure accurate records of distribution and stock movements.
  • Support the follow-up of distributor receivables from the field. Coordinate with field managers for overdue receivables and ensure that applications in the field meet Diageo quality standards. During field visits, selected invoices are checked at sales points for authenticity and ownership. Reports are prepared monthly and shared with Quality Control.
  • Ensure consistency between distributor personnel/vehicle information in the Panorama system and the Masterplan. Track all equipment and vehicles provided by Diageo to the distributors. Monitor distribution cost support payments.
  • During scheduled return periods, ensure the proper return of products from distributors, oversee coordination, and monitor the return process. Damaged and returned stock reports are reviewed.

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Flexible Working Statement:

Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

Client-provided location(s): Bursa, Türkiye
Job ID: Diageo-JR1110852
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.