Demand Planning Business Partner - Thailand
About us
Diageo is the world's leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
About the Function
Supply Chain and Manufacturing
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.
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Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our ‘Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.
About the Role
This role will own the end-to-end IBP process in the assigned market and is accountable for the forecast performance to achieve agreed upon targets. And find continuous improvement opportunities along the planning.
While responsible for IBP side of Planning, IBP Lead needs to ensure a balance on all aspects and trade-offs of supply, including collaboration with supply on right inventory levels and minimizing out of stocks, whilst delivering a responsive supply chain that fulfils Sales forecasts with key stakeholders in the markets.
This role would also involve partnering on improving process and capabilities in the market to fully leverage IBP framework for Diageo.
Purpose of Role
This role is responsible for running on a weekly and monthly basis IBP-Demand Review meetings to align a consensus plan with Sales, Marketing and Finance. It is also responsible for managing any overlays to the baseline volume driven by new product introductions, promotions, price elasticity reflection and any other commercial activity that may affect demand.
Role Responsibilities
Functions:
- Run & Improve Sales and Operations Planning / Integrated Business Planning
- Lead Demand Planning Process - Overlay of Promotions and Market Intelligence
- Collaborate/Drive Demand and Supply integration with stakeholders
- Generate & Improve 18months rolling statistical and longer-term base forecast
- Develop Value Add Analysis to drive improved forecast performance
- Support & Influence decision making with data intelligence
- Continuously Improve Process for results improvement
KPIs (at country and at APAC levels):
- Sales Forecast Accuracy (Lag-3, Lag-1)
- Sales Forecast Bias (Lag-3, Lag-1)
- Stat. Forecast Value Add
- CFR/Inventory
Markets:
This role covers the IBP process for assigned country/Business unit: Thailand Location: Bangkok, Thailand
Top Accountabilities:
Run & Improve the S&OP/IBP process in the Market
- Lead the generation & alignment of the 18-24 month rolling demand plan on SKU/Location level in weekly and monthly buckets
- Facilitate monthly S&OP/IBP process and weekly S&OE meetings
- Collaborate with Innovation, Commercial, marketing for new products introduction
- Drive value discussion, scenario planning for promotions/ innovations/ major event and O&Rs w stakeholders
- Improve maturity of S&OP/IBP Process
Lead Demand Planning Process - Overlay of Promotions and Market Intelligence
- Analyze & manage volume & overlays assumptions with cross functional teams
- Ensure solid assumptions build based on historical trends or key stakeholders' input into the forecast
- Conduct root cause analysis, corrective action to drive continuous improvement
Collaborate/Drive Demand and Supply integration and Inventory control with local stakeholders
- Drives demand and supply integration, supply trade-off and alignment
- Communicate critical changes and supply constraints
- Escalate necessary/significant issue for quick resolution
- Work as SLOB Avoidance/Reduction contact for the market and help to drive SLOBs <15% of total inventory
Generate & Improve 18-24 months rolling statistical and base forecast performance.
- Maintain system/ tools' Master data and keep regular parameter centerline.
- Run and maintain the forecasting tool/ system for rolling statistical and base forecast
- Analyze outliers/Trend to generate key insights to stakeholders and continuously make corrections.
Develop Value Add Analysis to drive improved forecast performance
- Collaborate scenario planning
- Run analysis to maximize the use of statistical and base forecast.
- Support system/automate tools/analytics developments
Role Requirements- Experience & Skills
Skills and Capabilities
- Good knowledge, management and coordination of S&OP/IBP process
- Baseline understanding of the end-to-end Supply Chain Planning processes; Supply Planning, Distribution Requirements Planning, Inventory Planning, Conversion, Logistics, Procurement and Customer Service
- Excellent analytical, organizational and decision making skills
- Strong influencing and stakeholder engagement skills; able to manage multiply stakeholders across functions and geographies.
- High Level of Integrity and Growth Mindset
- Ability to challenge senior stakeholders and manage tension in S&OP/IBP DR/MBR conversations.
- Exceptional communication skills - verbal, written and presentation.
- Detailed understanding of end to end supply chain operational processes within Diageo e.g. IBP, DRP, MPS, inventory, conversion, logistics and customer service.
- Proficient in MS applications e.g. Excel, Word, PowerPoint, Access, Outlook, Power BI
- Previous experience working with SAP APO is preferred; however experience with similar planning tools will be considered
Experience
Significant years in Supply Chain planning experience (Demand Planning mostly or in latest 3y, Supply Planning, Material Planning), including significant experience managing S&OP /IBP process.
- Proven strong track record of influencing and partnering with key stakeholders
- Any Project Management experience is also preferred.
- Prior experience leading and embedding S&OP/IBP best practice ways of working
- High degree of quantitative and analytical skills.
Qualifications
- Degree or equivalent in appropriate supply chain, mathematical, engineering, or business degree.
- APICS CPIM / CSCP or equivalent desirable.
Diversity statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
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