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Data Product Manager - Customer

AT Diageo
Diageo

Data Product Manager - Customer

Bangalore, India

About Diageo:

Diageo is a global leader in premium drinks, with an outstanding collection of brands across spirits, beer, and wine categories. Our portfolio includes iconic brands such as Johnnie Walker, Smirnoff, Guinness, Captain Morgan, and Tanqueray, among many others. We are dedicated to celebrating life every day, everywhere, through our outstanding products, innovation, and dedication to responsible drinking. With a rich heritage and a passion for craftsmanship and quality, Diageo continues to encourage and delight consumers around the world.
Our ambition is to be one of the best performing, most trusted and respected consumer products company in the world. Being part of the Digital and Technology (D&T) team, you'll chip in to our vision and strategy, which is to crebuild competitive advantage for Diageo, delivering insights and solutions with detailed quality and speed of execution.

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About the Role:

The Data Product Manager is a pivotal role responsible for driving the strategy, development, and launch of data-driven products. This individual will demonstrate their deep understanding of data and product management to bridge the gap between business needs and technical capabilities. We seek a highly analytical and collaborative leader to define, build, and scale data products that deliver significant business value.

Responsibilities:

• Product Strategy and Vision: develop and complete a clear product vision and strategy aligned with overall business goals. Conduct thorough market research to find opportunities and customer needs, and competitive landscapes.

• Voice of the customer: understands, shape and address the different functions/regions needs, ensuring the business needs are well understood across D&T and within the data product working group.

• Product Roadmap and Delivery: create and prioritize a product roadmap based on business value, customer feedback, and data-driven insights. Collaborate closely with cross-functional teams to deliver high-quality products on time and within budget.

• Value Creation and Measurement: define, measure, and optimize the value delivered by data products. Establish key performance indicators (critical metrics) and supervise product performance to advise continuous improvement.

• Cross-Functional Collaboration: build strong partnerships with data science, engineering, and business teams to ensure alignment and efficient product development.

• Data Governance and Quality: champion data governance initiatives, ensuring data quality, security, and compliance with relevant regulations. Work closely with central governance team on co-designing and implementing internal data policies.

• Product Launch and Scaling: develop and implement go-live strategies to successfully launch data products. Drive product adoption and scalability across the organization.

• Data Literacy and Culture: promote data-driven decision making and foster a data-centric culture. Responsible for creating and maintenance of relevant documented within expected remit.

• Team Leadership: provide leadership and mentorship to agile teams, driving innovation and high performance.

Technical Skills

• Data Analytics: proven expertise on data analysis and manipulation. The ability to interpret data and transform it into a significant story if vital.
oDesired: knowledge of statistical modelling and visualisation best practices, UX/UI.
• Data manipulation and transformation: proficiency in SQL is required.
oDesired: knowledge in Python/R applied to data analysis. Data management certifications (DAMA or others).
• Data architecture and modelling: intermediate knowledge of data architecture, modelling and data management principles is critical.
oDesired: database design, systems integrations standard processes.
• Experience with ETL/ELT Processes: intermediate knowledge of data extraction, transformation and ingestion processes.
oDesired: standard methodologies in sophisticated system integrations and quality principles for data ingestion.
• Machine Learning and GenAI: basic understanding of ML models and familiarity with GenAI principles.
oDesired: previous experiences on those domains, with proven benefits/hands-on.
• Agile principles: sophisticated knowledge in agile methods (Scrum, Kanban, SAFe) and tools (Azure DevOps) for product development.
oDesired: certifications on that area.
• Data governance and quality: sophisticated knowledge in data governance and quality assurance principles. Intermediate knowledge of privacy regulations (GDPR).
Desired: certifications on that are.
• Cloud Platforms and Data Tools: good familiarity with cloud platforms like AWS, Google Cloud, or Azure, as well as data tools like Tableau, Power BI, and Hadoop/Spark, is helpful for building and deploying data products.
oDesired: good understanding and/or certifications on Azure and Databricks.

Soft Skills

• Communication and Storytelling: solid experience on translating sophisticated data point into clear, actionable messages.
• Strategic and Innovation thinking: intermediate experience with innovation methods applied to data strategic execution and solid understanding of data products aligned to business goals.
• Collaboration and Influence: strong communication skills are crucial for working with cross-functional teams, influencing customers, and rallying support for product initiatives.
• Problem-Solving and Analytical Thinking: sophisticated ability to break down complex problems into actionable steps to solve business challenges.
• Customer compassion: strong ability to understand other's situations and levels of understanding. The ability to visualise customer needs and translate this to impactful data products is critical.
• Adaptability and Resilience: need to remain agile and open to received and process feedback, adjusting attitudes, processes, and products to changes in technology, business needs, and market trends.
• Project Management: organizational skills, including time management, team management (directly and/or indirectly) and task prioritization, are crucial for managing the demands of product development.
• Leadership and mentorship: inspiring and guiding both technical and non-technical team members, often without direct authority, is key to fostering a high-performance, collaborative environment.

Commercial domain expertise

• Revenue growth management: experience with revenue metrics and processes, including different dataset knowledge and connection between them, such as Sell-Out sources, pricing and market trends sources.
• Outlet execution: experience with sales execution tools and processes (assortment metrics, share of space, planograms).
• Commercial master data: experience with different master data elements (product, outlet, customer) and different levels of granularity on each.

Client-provided location(s): Bengaluru, Karnataka, India; Budapest, Hungary
Job ID: Diageo-JR1106345
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.