Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Customer Leader, Planning and Logistics

AT Diageo
Diageo

Customer Leader, Planning and Logistics

Shenzhen, China

Are you a dynamic leader with a passion for transforming processes and delighting customers? If you thrive in a fast-paced environment and have a proven track record in strategic planning and logistics, we want you on our team! Collaborate across functions, influence at all levels, and shape the customer experience in the APAC region. Apply now to make a real impact with Diageo!

Join our APAC Planning and Logistics Team

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 27,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.

Want more jobs like this?

Get Human Resources and Recruitment jobs in Shenzhen, China delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our ‘Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.

About this role

You will be responsible for:
  • Lead APAC planning and logistic team to collaborate with customer supply chain so that better forecast customers' business planning and service expectation.
  • Lead to build up the process of customer collaboration
  • Lead performance management of case fill rate as well as SAMBC
  • Represent the APAC supply to work with multi-function to maximize Diageo value on customer service.


To be successful in this role, you will need:
  • Capability and experience in successfully leading change and transformation of processes
  • Strong analytical skills and exceptional communication skills: verbal, written and presentation with the ability to clearly communicate and articulate complex situations in simple terms to enable stakeholder engagement and buy-in
  • Strong interpersonal skills and the ability to influence and gain credibility with stakeholders across all levels
  • Commercial acumen and pragmatic with the ability to take decisions that drive total-business value through creative solutions
  • Resilient and able to work in an agile, fast-moving environment and to keep up with pace of change and prioritise according to business needs
  • Can do broad strategic thinking as well as detailed hands-on execution
  • Strong Planning and Logistic experience, and leading customer interfacing work.
  • Proven track record of consistent performance and delivery in a challenging and fast-paced environment


Working with Us

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.

Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of - and help build - an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.

About Us

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Join us, and you'll collaborate with talented people from all corners of the world. You'll innovate and push boundaries, shaping a sustainable and more inclusive future that we can all be proud of.

With diversity at our core, we celebrate our people's individual passions, commitments and specialist skills. In our supportive culture, your voice will be heard, and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. To achieve this, we need the world's very best people. Join us and help to take Diageo and our timeless, pioneering brands to the next level.

Feel inspired? Then this may be the opportunity for you.

Client-provided location(s): Shenzhen, Guangdong Province, China
Job ID: Diageo-JR1096088
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.