Celebrate You
From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. From our iconic global brands such as Johnnie Walker, Smirnoff, Tanqueray and Don Julio, to our local homegrown heroes Bundaberg Rum, UDL and Reeftip, we are a team of pioneers, looking to lead the future of our industry and brands from today. At Diageo, you will be a chosen custodian of our brand portfolio, entrusted with building brands for consumers to celebrate with in the moments that matter. Alongside you will be a group of ambitious, passionate and innovative people, who will help you to achieve extraordinary heights. Together, you will help us create a future worth celebrating.
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Our Brands, Australia
While the name Diageo may be unfamiliar to you, our brands have most likely been with you while you create unforgettable moments of connection and celebration. Imagine crafting the future some of the most well-loved spirits brands across the world, including Smirnoff, Johnnie Walker, Bundaberg Rum and building possibilities within growing brands such as Don Julio, Ciroc, Reeftip and Aviation Gin. By joining Diageo Australia, you will inspire an exceptional team around you, with offices and teams working from 8 locations across Australia, to build incredible performance and unleash your own potential.
About the Role
The Commercial Systems Product Owner will oversee the development and management of our company's commercial systems. Responsibilities include deploying, adopting, and continuously improving these systems to help us achieve our goal in driving making our commercial team the most effective commercial organisation. This role requires working with cross-functional teams to enhance system capabilities, optimize operations, and align commercial systems with business objectives. The ideal candidate should have a solid background in product management, strong analytical skills, and a comprehensive understanding of commercial processes.
Role Responsibilities
Product Vision and Strategy:
- Define and communicate the product vision and strategy for commercial systems.
- Ensure the product aligns with the company's overall business goals and market needs.
- Develop and maintain a product roadmap that outlines key deliverables and timelines.
Stakeholder Collaboration:
- Work closely with stakeholders including commercial, marketing and finance to gather requirements and feedback.
- Work with Global & IT stakeholders to ensure seamless integration and technical support for commercial systems.
- Act as the primary point of contact for all commercial system-related inquiries.
- Facilitate workshops and meetings to align stakeholders on product goals and priorities.
Product Development:
- Collaborate with the development team to design, build, and launch new features and improvements.
- Prioritize backlog items based on business value, customer needs, and technical feasibility.
- Ensure that all product changes are thoroughly tested and meet quality standards before release.
Market Analysis and Research:
- Conduct market research to identify trends, competitor activities, and customer needs.
- Analyze data and metrics to make informed decisions about product features and improvements.
- Stay updated with industry best practices and emerging technologies.
Performance Monitoring and Reporting:
- Define key performance indicators (KPIs) to measure the success of commercial systems.
- Monitor product performance and user feedback to identify areas for improvement.
- Prepare regular reports and presentations for senior management.
User Experience and Training:
- Ensure the commercial systems provide an intuitive and efficient user experience.
- Develop training materials and conduct training sessions for internal users.
- Provide ongoing support and troubleshooting for system users.
Role Qualifications
- Bachelor's degree in business, Computer Science, Information Systems, or a related field.
- Proven experience as a Product Owner or Product Manager, preferably with a focus on commercial systems.
- Strong understanding of commercial processes and systems (e.g., CRM, ERP, sales automation tools).
- Excellent project management and organizational skills.
- Ability to translate business requirements into technical specifications.
- Strong analytical and problem-solving skills.
- Knowledge of Business Intelligence tools, with PowerBI as a plus.
- Excellent communication and interpersonal skills.
- Experience with Agile methodologies and tools (e.g., Azure Dev Ops, Jira).
What are the benefits?
We are an organization that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and fitness platforms.
Our commitment to inclusion and diversity
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we're supporting the performance ambitions of our team, applications for this role will close 30th August 2024