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Delta Dental Ins.

National Account Manager

United States / Remote

As our Strategic Account Manager, you'll guide our top large clients, making sure we hit revenue goals. You'll handle renewals and upsells, making both customers and the company more successful. Imagine being the architect of our client accounts, leveraging your strategic consultant skills to drive success. Your secret? Great people skills, with a focus on build partnerships that work for everyone. Your dedication to transforming challenges into triumphs leads to more favorable results for everyone involved.

If this sounds like you, and you live in California, apply today!

Responsibilities:

  • Strategically and proactively manages large accounts to drive the right solutions, balancing the needs of the client with that of the business.
  • Maintains and grows revenue base through upsells, account retention, and specifically improving financial gains at renewal.
  • Creates renewal strategies and rate recommendations based on financial analysis and utilization data, with an eye on crafting solutions that are win-win.
  • Manages pipeline with a 2+ year outlook and drives opportunities for revenue growth.
  • Applies analytical skills and leads deal tactics based on comprehensive market knowledge, in collaboration with cross-functional peers.
  • Creates effective presentations and conducts impactful business reviews that help existing customers understand the value our products.
  • Acts as the primary point of contact, liaises between the customer and internal teams to ensure exceptional customer experience.
  • Through effective collaboration, coordinates the account service and successfully develops high-quality partnerships with external stakeholders.
  • Resolves customer concerns timely and brings creative solutions to bear, including identifying opportunities to expand/enhance services/processes to benefit all stakeholders.
  • Other duties as assigned or requested.

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Qualifications:

  • 2+ years of experience in employee benefits with a bachelor's degree. Experience in lieu of degree will be considered.
  • Presently resides within California with a preference for candidates in Northern California.
  • Ability to travel throughout California up to 50% of the time, including overnight. Use of personal car and ability to sustain expenses until reimbursed.
  • Advanced business math and analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio.
  • Excellent consultative selling and negotiation skills with the ability to influence decision makers.
  • Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines.
  • Skilled at working independently, demonstrated resourcefulness and requiring little oversight.
  • Excellent communication skills, both written and verbal with special emphasis in formal business presentations.
  • Advanced problem-solving skills with ability to work cross-functionally to resolve issues and generate results.
  • Outstanding attention to detail and strong organizational skills.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce).
Licenses:
  • Active State life and health producer license or ability to obtain this license within 90 days of employment is required; must maintain license through completing continuing education requirements.
  • Active Driver License, valid and in-state.
Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities, related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $59,000 - $130,900

Additional Information:

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote

Client-provided location(s): United States; San Francisco, CA, USA; Fresno, CA, USA; Oakland, California, United States; Rancho Cordova, CA, USA; Redding, California, United States
Job ID: Delta_Dental-1766
Employment Type: Full Time