POSITION SUMMARY

To achieve agreed retail, net & NOP sales goals through effective account management of designated retailers through online and B&M channels. Develop and execute the brand's strategic plans for B&M and digital platforms to give a seamless consumer journey and elevated experience. A strategic omnichannel planner and executer and the main interface between the brand and designated retailer partner store groups.

WHAT THIS ROLE DOES

Strategic Planning

• Set retail and Net targets across online & B&M which are compatible with the brand LRP goals
• Create relevant, differentiated marketing plans which will achieve the online and B&M KPI's
• Develop digital & B&M JBP's which will help gain market share and drive hero products and services
• Assess on an annual, monthly and weekly basis - risks and opportunities and recommend corresponding actions and activities to mitigate risk or unleash opportunity

• Drive negotiations with all retailer buying/commercial teams for all marketing and trade initiatives to deliver gross and net sales targets plus key strategic goals
• Sell-in and agree stock allocations for: NPD/ basic / key social moments / Christmas / and ensure e-retail websites are always up to date, with the correct content, creative banners, assets and copy to comply with the Clinique guidelines
• Support Commercial /Sales & Education Directors / or Corporate team for any floor plan negotiations, terms discussions, corporate projects

• Use internal and retailers 'data to drive strategic business decisions
• Liaise with CRM and COE teams to get data and insights required to build presentations and strategies
• Be the expert of the given retailer and competitors set and activities within all responsible retailers
• Define targets and forecasts by retailer/channel/launch
• Provide accurate key sales data to key stakeholders in our business on our brand's performance

• Manage P&L to deliver Fiscal year plan and recommend actions and strategies to drive profitable growth
• Review on a quarterly basis business performance and review profitability of activities and doors

• Work in collaboration with internal colleagues (marketing, social and online) to build bespoke retailer trade marketing plans and JBP's
• Communicate with Finance departments to maintain accurate accounting records and monitor both our brand and retailer performance to budget
• Liaise with Supply Chain colleagues to ensure accurate forecasting and inventory management
• Ensure key information is cascaded to our online /field/store teams

• Ensure regular communication with the retailer on Brand strategy, current performance position and targets, key goals and KPI's. Ability to create bespoke trade presentations.

• To monitor and communicate competitor activity and performance within the store groups.

• Extensive experience working in a National Account Management role with P & L responsibility.
• Must be collaborative, have strategic capability and be forward thinking with a 360 approach to retail, luxury cosmetics and Omni Channel.
• Good organisational skills and time management are crucial to be successful in this role.
• Exceptional communication skills and building close working partnership across all internal functions is essential.
• Results driven individual with excellent communication, change management and negotiation skills.
• Must have experience of working in fast paced retail matrix organisation and be comfortable working under pressure and to tight deadlines.
• Strong Microsoft Office skills (Advanced Excel, Word, PowerPoint)

• Hybrid Working (2 days WFH, 3 days office based)
• Generous Bonus Opportunity that usually performs ahead of target
• 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.
• 1 additional day of Annual Leave to celebrate your birthday
• Holiday Purchase scheme that enables you to get five additional days
• Summer Fridays for five months of the year
• Market leading Family Leave provisions
• Generous Staff Discount & Credit
• Benefits platform with exclusive discounts and offers
• Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)