The Business Analyst plays a key role in analyzing business operations, gathering and interpreting data, and developing policies and procedures to drive efficiency and improvement. This role translates business requirements into system deployments and process enhancements, ensuring seamless, on-time, and within-budget solutions.
This hybrid position requires in-office presence in Alpharetta, GA, for meaningful events such as town halls, team collaboration, volunteering, and team-building activities.
Responsibilities:
- Research and analyze data to identify trends, operational gaps, or potential issues, developing actionable plans and proposals.
- Collaborate with business stakeholders and subject matter experts to assess needs and recommend effective solutions.
- Conduct system checkouts and testing for implementations, periodic builds, and releases.
- Support project planning and execution from design through testing, implementation, and maintenance.
- Prepare reports and presentations summarizing objectives, findings, and recommendations, and deliver presentations to audiences at all levels, ensuring clear and effective communication.
- Communicate effectively with team members and stakeholders to achieve project goals.
- Develop scope statements and project plans, ensuring best practices for change management.
- Create case scenarios for developing new or enhanced systems.
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Qualifications:
- Minimum 2 years of business analyst experience required; experience in the health insurance industry preferred.
- Bachelor's degree preferred; equivalent combination of education and experience will be considered.
- Proficiency in Microsoft Office Suite, Power BI, and process mapping tools.
- Knowledge of APM or AI is a plus!
- Strong analytical and problem-solving skills to evaluate business processes and recommend solutions.
- Excellent organizational skills with the ability to manage multiple tasks and maintain attention to detail.
- Understanding of process and data-driven structured analysis techniques.
- Ability to interact with all levels of personnel and communicate professionally.
- Essential soft skills such as curiosity, adaptability, and strong communication.
Base Pay Information
The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 19. $63,700 - $133,500
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors.
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