The team

We are fun! Our team is global and brings together a multitude of backgrounds, perspectives and skills. We collaborate to solve complex business challenges and serve as trusted advisors to our clients engaging in both the technical and functional aspects of Workday ERP applications while still managing to enjoy virtual ice cream socials, celebrations and coffee chats.

Naturally curious, thriving in a vibrant environment and enjoy working with an international team? Join us!

Work you will do

As a Workday Manager within Managed Services you'll have overall responsibility for Workday support for the client and will exhibit strong collaboration skills with an ability to balance and maintain constructive relationships with various stakeholders. You will provide leadership and model the client's objectives and values to both the support team and stakeholders. The scope of the role includes supporting RFP responses, conducting discovery labs with clients, planning and managing support teams, managing delivery of support projects, onshore/offshore team coordination, and creating sales opportunities within existing support models utilizing new enhancements and improvements. Representation of responsibilities:

• Client Management: Manage day to day interactions with executive clients and sponsors
• Delivery: Manage and deliver Workday managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management, team management, reporting, escalation and communication management.
• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
• People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
• Oversee Workday Support in collaboration with various Functional Owners, including FIN & SCM leaders
• Maintain close coordination with Function Owners and optimally balance the workload across staff, technology and applications
• Lead the Change Control Board (CCB) meetings and resolves priority issues with business and relevant IT leadership
• Champion data security working with Security Leads to verify cross application security policies are in place and followed

Qualifications

Required:

• 10+ years of consulting or industry experience
• 8+ years of ERP production support
• 4+ years experience Workday Financials
• Implementation experience on 2+ projects
• Bachelor's degree or equivalent professional experience
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience in proposal development such as sizing for Workday
• Work with teams across geographies, both national and international, to deliver Application Support for clients.
• 5+ years of experience with ITSM processes, Service Level Agreements and KPIs
• Drive SLA adherence and engage actively with clients to help achieve KPI's
• Workday certification
• Functional knowledge of ERP Financial or Supply Chain processes and systems
• Advanced degree in the area of specialization

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the range is $131,175 to $218,625.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 204706