Enterprise Risk Management Escalations Business Analyst - Project Associate 5

Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities-from strategic, reputation, and financial risks to operational, cyber, and regulatory risks-to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte's clients' most complex issues. Working in Risk and Financial Advisory at Deloitte US offices has the power to redefine your ambitions.

The Team

We help organizations in their efforts to achieve regulatory and legal compliance while transforming their departments to add greater value to the business. Our teams understand the complexities of serving global clients across multiple industries and the importance of increasing transparency around business performance. Learn more about our Deloitte Risk & Financial Advisory practice at Deloitte.

Work you'll do

The Enterprise Risk Management Escalations Business Analyst Project Associate 5 is responsible for delivering transformative, outcome-based, technology-enabled solutions with a focus on people, process, and technology. In this role, you will support all phases of solution development, including engaging with stakeholders to gather requirements, documenting problem statements, articulating user stories, collaborating with multifunctional teams, and facilitating user acceptance testing. Our practitioners help clients streamline operations, automate tasks, reduce ambiguity, and improve processes in their finance, accounting, risk, and operations functions. Note that candidates may be required to be on-site in the Tampa office 2-3 days a week.

• Gather and analyze client requirements, analyze business processes, and assist in stakeholder interviews through storyboarding, workshops, or persona journey maps.
• Assist in product backlog management by developing epics, features, and user stories, and engage with development stakeholders to drive progress.
• Collaborate with design stakeholders to design or provide feedback on UI/UX artifacts.
• Collaborate with multifunctional stakeholders to gather input, solicit feedback, and implement user stories and requirements to fulfill business needs.
• Prepare and present written and verbal materials such as reports, findings, proposals, and systems training, and assist sales efforts through engagement with clients and prospective clients.
• Monitor and identify risk incidents that require escalation based on predefined criteria.
• Evaluate the potential impact and severity of escalated incidents on the organization.
• Coordinate with relevant stakeholders to develop and implement appropriate responses to escalated incidents.
• Perform thorough investigations to determine the root causes of escalated incidents.
• Analyze trends and patterns in escalated incidents to identify underlying issues and potential areas of improvement.
• Collaborate with business units to develop and implement risk mitigation plans to address the root causes of escalated incidents.
• Monitor the effectiveness of implemented mitigation plans and recommend adjustments as necessary.
• Prepare detailed reports on escalated incidents, including root cause analysis, mitigation actions, and outcomes.

Required Qualifications

• Bachelor's degree (or higher) in Finance, Business Administration, Information Technology, Engineering, Economics, or a related field.
• 2+ years of experience in the financial services industry, preferably in a risk management, product management, or strategy role.
• Experience with communicating and collaboration with stakeholders across business and functional teams (e.g., Technology)
• Experience in project management and change management.
• Experience with Agile and Scrum methodologies.
• Experience capturing and rationalizing requirements from stakeholders.
• Experience evaluating business processes, identifying problem areas, and suggesting improvements.
• Experience developing and delivering presentations to clients and stakeholders.
• Experience using Agile tools such as Azure DevOps, JIRA, or ServiceNow.
• Proficiency in MS Office applications.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at anytime in the future.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred Qualifications

• The ideal candidate is passionate about technology and comfortable solving and reframing business problems using a design and consulting mindset.
• Experience with risk management software like MetricStream, RSA Archer, SAP GRC (Governance, Risk, and Compliance) or similar
• Experience with data visualization tools like Tableau, Power BI, Alteryx or similar
• Proficiency in programming languages and tools such as R, Python, SQL, VBA or similar
• Familiarity with financial regulations and industry best practices
• Experience with Quality Assurance activities, including defect reporting, defect management, and assisting in monthly or quarterly product change control boards.
• Foundational knowledge of relational databases and experience writing basic SQL queries.
• Knowledge of cloud platforms.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 210647