Position Summary
Deloitte Consulting LLP seeks a Consulting, Senior Consultant in Seattle, Washington and various unanticipated Deloitte office locations and client sites nationally.
Work You'll Do
Design and prototype customer-facing growth strategies and innovation portfolios to enable global Fortune 500 companies to drive innovation and achieve new market/industry penetration in targeted geographies. Examine products to determine how they historically and currently interact with users from different demographics and in different job functions and identify risk potential for negative user experience. Provide guidance and direction to corporate on the product engagement of diverse consumers. Organize and determine customer profile, campaign management, and offer management, and differentiate service offering to demonstrate Deloitte's capabilities. Identify and address the unique needs and challenges of various customers, analyze digital platforms, and engage users from different demographics in order to assess the risk potential for negative user experience. Develop and prioritize advanced analytics use cases throughout customer journeys in order to improve customer experience, customer enablement, and customer retention. Design experiments and testing methods to assess effectiveness of different digital marketing approaches and optimize marketing strategy to drive customer outcome.
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- 50% Travel required nationally.
- Telecommuting permitted.
- Work location includes various unanticipated Deloitte office locations and client sites nationally.
Requirements
Bachelor's degree or foreign equivalent in Business Administration, any STEM field, or a related field. Must have 2 years of related work experience in the job offered or in a related occupation. Position requires 2 years of related work experience in each of the following:
- Designing Business Intelligence (BI) dashboards, including Pricing Waterfall Analysis, Funnel Progression, Customer Segmentation, Margin Scatter Plot, and Price Bands Analysis and developing advanced dashboard functionalities, utilizing Microsoft (MS) Power BI, QlikView, Qlik Sense, and Tableau;
- Creating highly detailed user flows, process flows, and annotated wireframes, and designing interactions for complex applications, utilizing MS Word and Visio, Lucidchart, and Figma;
- Performing analytics and building visualizations, including dashboards, stories, trendlines and statistics, data manipulation, visuals and data analysis of whale curves, Pareto charts, dispersion graphs, and heatmaps, utilizing MS Power BI, QlikView, Qlik Sense, and Tableau;
- Building advanced presentations to include project timeline charts, visual graphics, infographics, clean and consistent formatting, storyboarding, process documentation, industry snapshots, client analysis, executive summaries, and client case studies and credentials, utilizing MS Word, Excel, PowerPoint, and Visio;
- Collaborating with cross-functional teams to perform process optimization for purposes of cost reduction and improved efficiency, utilizing Atlassian Jira, Slack, and MS DevOps;
- Designing A/B, Multi-variant testing, and customer satisfaction surveys utilizing Adobe Target, and Qualtrics, to optimize digital marketing strategy and customer experience; and
- Determining marketing strategy using analytics insights for cross industry to advise on demand generation and campaign strategies based on market benchmark, customer segmentation, marketing funnel assessment and ROI (Return on Investment) analysis.
Other
Hours: M-F, 40 hours/week;
Annual Salary: $124,950.00 - $208,250.00.
If offered employment, must have legal right to work in U.S. EOE, including disability/veterans.
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 190725