CO Salary Range: USD 55,000.00 - 100,000.00 per year

2000 16th Street, Denver, Colorado, 80202, United States of America

The Chief of Staff to the Chief Operating Officer (COO) reports directly to the COO, and has an active role with the Palmer team.  This teammate will be responsible for partnering with various functions across the business to drive strategic planning, management process, business communications and aggregating / synthesizing information to support business processes and decision-making. This teammate is comfortable researching and presenting internal and external data to help senior leaders make decisions, skilled at facilitating leadership teams to strategic alignment, and effective at communicating operating strategy to the broader organization.

• Support the Chief Operating Officer in crafting and executing on strategic initiatives
• Organize core operating efforts and drive collaboration across lanes
• Support internal/external communication by helping to crafting and delivering key messages
• Highlight management process gaps or improvement opportunities, then implement solutions
• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
• Collaborate across teams to perform analyses and synthesize results
• Support in the development and improvement of a top performing operations leadership team
• Work across operational and innovation teams to advance best-in-class capabilities in the market
• Regularly apprise the COO of project status and variations from schedule or scope

• Manages and drives strategic and operational initiatives in collaboration with other teams
• Able to structure ambiguous problems into clear workstreams and drive execution
• Develops and communicates project scope, timeline, plan, resource requirements, and assumptions
• Creates, implements, and drives adoption of processes and solutions to further clinical and business outcomes
• Communicates project status updates and needs to senior leadership; prepares, reports, an manages against targets/goals including scope, schedule, metrics, and revenue
• Scope, plan and execute multiple, often quick-turnaround projects with minimal assistance

• Design, implement and administer operating strategies - with an ability to allocate resources and time in a manner commensurate with expected value
• Analytical abilities to assess and quantify business impact of various efforts honestly
• Present ideas for special projects that might facilitate the COO's/leadership's objectives
• Answer-first approach
• Patient- and Teammate-centered approach

• Build relationships within the DKC operating organization and across diverse departments
• Lead not just through title but through influence, providing strategic guidance and affecting change outside of lane in interest of bettering overall organization
• Direct execution, not just strategic development

• Prepare executive-level presentations to share with all levels of leadership
• Synthesize numerous analyses, translate into specific actions, and gain buy-in to execute

• Prior experience in Strategy, Consulting with Project Management or a similar role supporting enterprise-level initiatives within healthcare or financial operations leadership.
• Bachelor's Degree required, MBA or graduate degree preferred
• At least 7 years of experience in a strategic or operational leadership role
• A minimum of 2 years of project management experience
• Advanced proficiency in MS Word, Excel, PowerPoint required
• Prior experience in healthcare services and/or working with payors, physician networks, value-based care models, and/or integrated care models preferred

• Highly organized, structured working style with strong project management skills
• Discretion and confidentiality with sensitive information
• Interest and curiosity in broad array of topics and issues
• Confidence to work effectively with senior teammates
• Strong analytical and presentation skills
• Self-starter who can work effectively with limited oversight while pushing for access and input when needed
• Resourcefulness-the ability to find and implement effective solutions despite time or resource constraints
• Attention to detail (follow up and follow through are a MUST in this role)
• GSD and following through on initiatives & projects to successful completion
• Poise, tact and diplomacy under pressure
• Influences others to achieve objectives
• Flexibility & openness to frequent schedule/calendar changes and emerging priorities
• "Can-do" & results-focused mentality-willing to do what it takes to get the job done
• Travel required: up to 25%. This role is based in Denver.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.