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Staff Observability Data Infrastructure Engineer

AT CVS Health
CVS Health

Staff Observability Data Infrastructure Engineer

Austin, TX

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Company Overview:

CVS Health stands as a paradigm of healthcare innovation, dedicated to enhancing patient care through technological advancements. We are a cornerstone in the industry, paving the way towards a more efficient, accessible, and high-quality healthcare experience, backed by cutting-edge solutions that prioritize patient outcomes.Position Summary:

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CVS Health invites several skilled Observability Data Infrastructure Engineers to join our technological forefront, impacting healthcare delivery reporting to the Senior Manager Observability Data Infrastructure and Platform Solutions. In this critical role, you will be entrusted with the architecture and continuous refinement of our comprehensive observability data platform. As a vital member of our Observability team, this role will collaborate with observability operations and governance teams, business and application partners, as well as service management and IT operations teams. Your expertise will be pivotal in enhancing data integrity, streamlining data processes, and broadening the scope of actionable insights derived from complex operational datasets. You will be instrumental in constructing, optimizing, and sustaining a robust enterprise observability data pipeline and central data platform. Your focus will be on the seamless gathering, processing, transformation, delivery and storage of operational data. The ideal candidate is experienced in developing and managing enterprise data pipelines and large-scale analytics architectures, as well as proficient in query languages like SPL2, Query-DSL, and ES|QL and has programming experience with languages like Python and/or Java.Key Responsibilities:
  • Architect and cultivate a scalable, state-of-the-art observability data platform, employing tools like Splunk, Clickhouse and Vector to harness critical operational data.
  • Innovate and refine enterprise data models, with a focus on bolstering data performance, reliability, and operational intelligence.
  • Support enterprise data lifecycle and data management policy and strategy including enterprise data / logging related architecture.
  • Enhance data integrity by establishing and enforcing robust data governance processes and standards.
  • Ensure compliance with industry regulations and internal policies regarding data security and privacy.
  • Spearhead the development of sophisticated data pipelines, utilizing an array of technologies to enable seamless data collection and processing.
  • Optimize data flows, data tiering, classification, transformation, reduction and long-term storage and retrieval strategies in high-scale environments within the enterprise observability architecture to ensure efficient data processing and delivery.
  • Experience with cost reduction strategies for both licensing and storage (e.g., DDAS and SVC optimizations and cost reductions)
  • Engage in strategic collaborations across the IT landscape, syncing observability platforms with diverse systems to unlock a unified view of operational data.
  • Champion the evolution of our data platform architecture, ensuring robust scalability to meet burgeoning data demands while maintaining peak performance.
  • Drive the observability data platform's ongoing enhancement by integrating the latest technological advancements and best practices, ensuring CVS Health leads in healthcare analytics.
  • Vigilantly oversee data security, ensuring strict compliance with regulatory requirements and internal data governance standards to safeguard patient and operational data.
  • Experience with DevOps principals including CI/CD pipelines & GitHub
  • Understanding of enterprise Master Data Management concepts and data lifecycle approaches are a plus.
Required Skills and Qualifications:
  • 7+ years experience managing expansive data platforms like Splunk and Clickhouse, reflecting a deep understanding of observability in a complex ecosystem.
  • 6+ years Mastery in crafting and maintaining high-volume data pipelines, with hands-on proficiency in industry-leading tools such as Vector, Cribl, Confluent, Kafka, Flink, Amazon AWS, Ni-Fi and/or related data management platforms.
  • A robust grasp of contemporary data modeling techniques, data architecture strategies, and the intricacies of data platform architecture.
  • A proven track record of effective cross-disciplinary collaboration, exhibiting the ability to meld technical prowess with business acumen.
  • Exceptional problem-solving aptitude, adept at navigating the fast-paced challenges inherent in a dynamic healthcare IT environment.
  • Stellar communication skills, capable of distilling complex technical data solutions into comprehensible insights for diverse audiences.
  • Experience with project management as a driver and/or key contributor
  • Proficiency developing queries in languages like SPL2 and Query-DSL and experience programming with languages like Python and/or Java.
Education-

Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience) BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunitiesPay Range

The typical pay range for this role is:$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Austin, TX, USA
Job ID: CVS-R0465575
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program