At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. This position requires one day onsite per weekPosition Summary
The Business Continuity Senior Analyst role will be responsible for implementing CVS Health's Enterprise Resiliency strategy to ensure continuous improvement of the Business Continuity program across dedicated service lines. The individual will work closely with business leaders to coordinate all Business Continuity functions including but not limited to Business Impact Analyses (BIAs), risk assessments, Business Continuity Plan (BCP) development, Site Incident Management plan development, maintenance, and exercising. The role will support business units during times of crisis and interface with additional shared service partners as needed during business disruptions.The position reports to the Manager of Business Continuity. The ideal candidate will possess excellent customer service skills, analytical skills, written and verbal communication skills.Responsibilities include:
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- Work with department leaders to develop BIAs, risk assessments, risk mitigation solutions, and BCPs to ensure business units can continue to manage critical business functions, satisfy regulatory obligations, and maintain compliance with client contracts.
- Collaborate with business unit leaders to identify gaps and address deficiencies in recovery strategies to enhance contingency plans.
- Facilitate the development of Site Incident Management plans and exercises.
- Support significant events in various size and scale of impact (hurricane, social unrest, pandemic) by supporting business units.
- Develop working knowledge of program tools and associated skills to train business partners with appropriate skills to support role.
- Facilitate Business Continuity training and awareness for business leaders in all functional areas.
- Facilitate meetings, mock/simulation exercises, and emergency notifications related to the execution of Business Continuity Plans.
- Manage emergency notification system for business units and ensure updates reflect changes in staff size, location, organization, home office, and facilities.
- Utilize Business Continuity planning tool and ensure program updates are made in accordance with key deliverables.
- Perform program and project activities as assigned by Manager.
- 3+ years of professional experience
- 1+ year of combined experience in Business Continuity, Enterprise Resiliency, Risk Management, Crisis Management, Emergency Management, Project Management, or Operational Management.
- Minor travel expected 0-5%.
- Hybrid Role - One day in office (Wednesdays)
- Strong project management experience.
- Experience using and maintaining BC planning tools.
- Experience with emergency notification system.
- Experience in presenting to, and proven ability to effectively communicate with senior management.
- Excellent written, oral, and presentation skills.
- Must be able to interface and coordinate efficiently with business partners locally and in remote locations.
- Excellent organizational, project, and time management skills.
- Highly motivated individual with the ability to work in an extremely fast paced environment
- Bachelor's degree required or equivalent work experience.
40Time Type
Full timePay Range
The typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.