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Outreach Coordinator Analyst - FIELD Position

AT CVS Health
CVS Health

Outreach Coordinator Analyst - FIELD Position

Springfield, IL

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Candidate must be located in Southern Illinois.

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Position Summary

Responsible for developing, facilitating, and implementing outreach activities, events, programs, and presentations which support plan membership growth, retention, member education and health plan awareness within the Medicaid population. Develops and maintains a favorable relationship with the surrounding community organizations. Maintains Medicaid marketing guideline compliance with the appropriate state laws and regulations. Coordinates event logistics including reserving space, catering, communication, distributing materials, facilities support and coordination with marketing to support proper advertisement of events. Ensures adequate collateral materials are available to participants and any member education. The job requires collaboration across the organization, including care management, operations, member services, and provider relations. The role is also responsible for collaboration across external partners such as clinicians, faith-based organizations, and community groups.

Required Qualifications

- At least 1 year of experience in event planning
- At least 1 year of customer service experience.

- At least 1 year of presentation experience.
- Must be located in Southern Illinois

- Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels externally and within the organization simultaneously.
- Strong organization skills, creativity, and member focused approach.
- Ability to generate agenda topics, engage appropriate subject matter experts and facilitate council meetings inclusive of members, providers, and state regulators
- Strong interpersonal, communication and presentation skills
- Comprehensive knowledge of Microsoft software applications
- Independent and strategic thinker
- Minimal overnight travel may be required

- Up to 75% of travel
- Valid driver's license in good standing and access to a reliable vehicle required.
- Ability to work independently and travel alone.

Preferred Qualifications
- Experience working directly with Medicaid population

- Knowledge of excel

Education
High school diploma or higher

Pay Range

The typical pay range for this role is:

$21.10 - $44.99

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/04/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Springfield, IL, USA
Job ID: CVS-R0423749
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program