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Lead Director, Program Management

AT CVS Health
CVS Health

Lead Director, Program Management

Chicago, IL

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Company: Oak Street Health

Title: Senior Director, Program ManagementRole Description:The Senior Director, Program Management is responsible for the administration and governance of large scale program management acting as the bridge between strategy and execution and overseeing the successful planning and execution of programs (and associated projects) that positively impact the company's innovation, production, and revenue goals. This includes working with leadership and staff across the organization as well as external partners, to drive the successful execution of large scale programs. In addition, the Senior Director, Program Management will lead a team of project and/or program managers providing department objectives, planning and evaluating department activities, communicating job expectations, training and growth opportunities as well as monitoring and appraising job results.Core Responsibilities:

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  • Lead the development and implementation of PMO governance and Project Management Practices leveraging transformational thought leadership and change management skills
  • Oversee program scheduling, resource planning, leveling and management as well as effective use of metrics, and reporting
  • Apply strong business acumen with demonstrated ability to align strategy and business objectives
  • Manage all aspects of change and risk oversight
  • Coordinate external and internal partner and sponsor communications
  • Provide program activity status on a timely basis to Technology leadership, stakeholders and sponsors
  • Work with all levels of enterprise leadership to ensure program initiatives are managed and maintained; develop executive level presentations as required
  • Understand all program portfolio initiatives to assess user impact and service requirements generated by each initiative
  • Work with leadership and to set strategic goals and objectives for programs
  • Execute proven project management methods and practices to facilitate and ensure
predictable, consistent, and successful delivery of process program delivery
  • Lead and guide a team of Program and Project Managers with a focus on continuous development and process improvement
  • Accomplish department objectives by managing, coaching and developing staff, planning and evaluating department activities and contributing to overall technology objectives
What are we looking for?
  • 15+ years in an Technology management role
  • 10+ years experience in Program Management
  • Experienced people leader capable of recruiting, managing and developing an outstanding team
  • Experience defining organizational process and program management strategies for growth and transformation initiatives
  • Ability to leverage organizational change management techniques to improve implementation roll-out strategies and increase stakeholder adoption
  • As a thought leader influence others through collaborative efforts
  • Excellent communication skills with the ability to interact at senior and executive levels of the organization
  • Experience directing a team, with an established ability to coach and provide transformation guidance
  • Ability to function in a fast moving and growing environment
  • Experience with Google apps, Microsoft Office suite
  • US work authorization
  • Someone who embodies being Oaky
What does being Oaky look like?
  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and delivering results
  • Being relentlessly determined
Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits:
  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-healthPay Range

The typical pay range for this role is:$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 09/17/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Chicago, IL, USA
Job ID: CVS-R0531190
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program