Program Director

Job Description Summary

The Program Director provides leadership and direction for all aspects of a strategic program and implementation to achieve the target outcomes. This requires working closely with GE Vernova customers to understand and define high level scope, project plans and resourcing at all stages of a project or program lifecycle.

Job Description

Essential Responsibilities

In this role, you will:

• Accountable for bringing multiple projects in on time and on budget to customers satisfaction.
• Reports on the projects progress to the Leadership of GE Vernova.
• Drives the GEV team and the Subcontractors towards Customer success.
• Communicates the importance of understanding customer's business strategies to become an advocate for profitability on behalf of the customer - actively reviews accounts, meets with customers, observes sales force, etc. Coaches/mentors peers and others on the relationship between GE solutions and value to the customer.
• Uncovers and articulates critical success factors necessary for the customer to acquire, implement, and utilize a solution; assists customer in identifying shortcomings even when they may delay a commercial decision; utilizes GE experts to propose creative ways for the customer to master the critical success factors; articulates a roadmap that provides a high likelihood of the customer realizing expected business benefits and other key stakeholders achieving desired personal success; is accountable for overall customer success.
• Coaches/mentors others on best practices for project delivery and execution. Acts as advisor to others in the area of customer satisfaction; focuses on tangible and intangible benefits to ensure customer awareness and satisfaction.

• Prefer experience with Hi-Tech Software company
• Experience with CxO level communications and customer relationship development
• Proven track record in dynamic high paced environment
• Proven track record and ability to develop new opportunities
• Experience in software analysis, design, quality assurance, SW methodology, and architecture.
• Proven ability to understand new software development practices, languages, and tools.
• Proven business acumen to understand the impact of scope changes not just from a schedule perceptive but from a ROI and TCO perspective also.
• A formal certification from a project management institute or body is desirable.
• Experience with electrical utilities is preferred.

• Minimum 5+ years' experience in a dedicated project management role with responsibility for large scale IT project.
• Prefer 10+ years' experience in industrial software services or product development functions.
• Must be willing to travel.

• Understand final outcome and use this to guide all aspects of the project.
• Proactively engage with customers in order to setup the core Project Management elements including;
  • Project Charter
  • Project Plan
  • Cost and Billing Forecast
  • Change Management System
  • Governance Model
• Interact with all members of the governance model, escalate items as needed through the model and run a regular meeting for each committee.
• Develop and implement processes to ensure best use of GE Digital products and services to meet IT Solution deployment requirements.
• Establish broad review processes to improve and obtain support for the proposed solutions.
• Engage throughout the full lifecycle of assigned projects, influencing decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations.
• Effectively communicate both verbally and in writing, with peers and team members as an inclusive leader, supporting pre-sale strategy, Services consulting efforts, and project execution.
• Effectively apply GEV execution methodology and project standards.