Health Coach

- Utilizesinfluencing/motivational interviewingskillstoensure memberengagementanddiscern health needs based on key questions and conversation to promote behaviorchangestoachieveoptimumlevelofhealth

- Partnerswithmemberstoidentifyopportunitiesforintegrationinto availableinternal/externalprograms

- Usingholisticapproachconsultswith Managerorotherstoovercomebarrierswithassistingmembersin meetinggoalsandobjectives. Utilizing Interviewingandactivelisteningskills,providescoaching,informationand supporttoempowerthemembertomakeongoingindependenthealthy healthcarechoices.

- Interpretsandutilizes guidelines/criteriato positivelyimpactmembershealth

- Providesup-to-datehealthcare informationtohelpfacilitatethemember'sunderstandingofhis/herhealth status

- Helpsmemberactivelyandknowledgablyparticipatewiththeir providerinhealthcaredecisions

- Applies judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact healthcare access, services and resolution of member issues.

- Develops a proactive course of action to address issues presented to enhance the short and long term health outcomes as well as opportunities to enhance a member's overall wellness through integration.Required Qualifications- 1 year experience using Microsoft Office Suite (Word, Excel, Power Point, Outlook, etc.)
- 3 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology
- Managed Care and Medicare experience

Preferred Qualifications- Healthcare licensure and/or certifications (RN, LPN, MSW, LCSW, CDE etc) highly preferred

-5 years practice experience - Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology

- Previous telephonic coaching, education or case management experience
- ExcellentcomputerskillsincludingMSOfficeapplications
- Independent worker
- Excellent time manager
- Excellent analytical and problem solving skills
- Effective communications, organizational, and interpersonal skills, Bilingual a plus

- Demonstratedabilitytocommunicate,problemsolve,andworkeffectively withpeople,usegoodjudgmentinchallengingsituations

- Experienceinfacilitatingclientpositivebehavioralchange

- Backgroundinmotivationalinterviewing,activelisteningskills.EducationAssociates Degree or equivalent experience Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 04/25/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.