DESCRIPTION
We are looking for a talented Parts Manager to join our Canadian Mining Region Service Operations team in our branches in Alberta and British Columbia.
Job Summary:
Supervises Parts Specialists and or warehouse staff (within a service branch location)
In this role, you will make an impact in the following ways:
- Manage and mentor a team of Parts and Warehouse Specialists and to enhance their performance and career growth.
- Lead and improve parts capability processes to achieve our business results and ensure customer satisfaction through proactive support.
- Manage inventory effectively to meet customer expectations and maintain stock levels.
- Ensure timely parts support for new product launches and current products in the field.
- Follow policies and procedures to maintain productivity and address employee queries.
- Build strong relationships with key customers to understand their concerns and improve order management processes.
- Plan and prioritize team activities to ensure continuous service and integration with other business areas.
- Promote health and safety behaviors to create a safe and positive work environment.
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RESPONSIBILITIES
To be successful in this role you will need the following:
- Accountability: Holding oneself and others accountable to meet commitments.
- Communicate effectively : Developing and delivering communications that meet the unique needs of different audiences.
- Manage conflict : Handling conflict situations effectively with minimal disruption.
- Customer focus : Building strong customer relationships and delivering customer-centric solutions.
- Develop talent : Helping people achieve their career goals and the organization's objectives.
- Resourcefulness : Efficiently securing and deploying resources.
- Drives result : Consistently achieving results, even under tough circumstances.
- Build effective teams : Creating teams with strong identities that leverage diverse skills and perspectives.
Education, Licenses, Certifications:
College or trade based certification or experience equivalent in related field.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate industry related experience required; either related to Parts, Service or Warehousing.
QUALIFICATIONS
- In branch rotation
- Requires monthly travel to multiple branches - Minimum 2 weeks per month
- Provide escalation support to Mining & HHP branches in portfolio
- Member of Service Operations Regional Leadership team
- Lead Branch Parts and Warehousing teams as well as assist branch leaders with parts and warehousing issues
- Network with corporate teams on branch strategy stock changes
- Supporting both Union and Non-Union sites
- Relationship building a must
- Positive attitude
COMPENSATION AND BENEFITS
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process which consists of a Criminal Background Check.
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Exempt - Experienced
Min Salary $88000
Max Salary $132000
ReqID 2406855
Relocation Package No