DESCRIPTION
We are looking for a talented Quality Technician to join our team specializing in Quality for our Cummins Inc. facility in Fletcher, NC.
Job Summary:
Supports Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; ensures maintenance of documentation and records. Works under minimal supervision.
In this role, you will make an impact in the following ways:
• Quality Assurance: By comparing physical characteristics of components, materials, equipment, and products to technical specifications, you'll help identify defects and ensure high-quality standards.
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• Testing and Validation: Conducting simple tests on electrical function, reliability, and packaging quality will ensure products meet required specifications and performance criteria.
• Data Recording and Reporting: Recording results and preparing simple technical reports will provide valuable insights and documentation for continuous improvement.
• Technical Expertise: Providing product and component testing using a range of measurement equipment will ensure accurate and reliable results.
• Advanced Programming and Training: Offering advanced programming, training, and operation of measurement and test equipment will enhance the team's capabilities and efficiency.
• Customer Support: Assisting customers in understanding and interpreting product specifications and measurement data will improve customer satisfaction and product application.
• Measurement Uncertainty Studies: Participating in measurement uncertainty studies will contribute to the accuracy and reliability of measurement and calibration results.
• Equipment Maintenance: Ensuring proper maintenance and calibration of measurement and test equipment will maintain the integrity and functionality of the tools used.
RESPONSIBILITIES
To be successful in this role you will need the following:
• Action Oriented: Embrace new opportunities and challenges with urgency, energy, and enthusiasm. Your proactive approach will drive progress and innovation.
• Collaboration: Build strong partnerships and work collaboratively with colleagues to achieve shared goals. Effective teamwork will enhance productivity and foster a positive work environment.
• Effective Communication: Develop and deliver clear, multi-mode communications tailored to different audiences. This will ensure everyone understands the objectives and processes, reducing misunderstandings.
• Customer Focus: Cultivate strong relationships with customers and deliver solutions that meet their needs. Your customer-centric approach will enhance satisfaction and loyalty.
• Decision Quality: Make timely and well-informed decisions to keep the organization moving forward. Good judgment is crucial for navigating complex situations and achieving successful outcomes.
• Conflict Management: Handle conflicts effectively and with minimal disruption. Your ability to manage disagreements constructively will maintain a harmonious workplace.
• Resourcefulness: Efficiently secure and deploy resources to meet objectives. Being resourceful will help you overcome obstacles and optimize operations.
• Measurement Science: Analyze measurement processes to identify and quantify sources of uncertainty. Your expertise in metrology will ensure accurate and reliable measurements across various domains.
• Quality Process Management: Apply quality tools and methods proficiently to ensure the quality of products, processes, and services. This will help maintain high standards and continuous improvement.
• Valuing Differences: Recognize and appreciate diverse perspectives and cultures. Embracing diversity will enrich the organization and drive innovation.
• Laboratory Management: Lead technical resources and manage the business aspects of the laboratory. Ensuring compliance with certifications and accreditations will uphold the lab's credibility and performance.
Education, Licenses, Certifications:
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
QUALIFICATIONS
Metallurgical Responsibilities:
• Control, adjust and monitor plant heat treating furnace parameters. Stabilize furnace parameters in emergency or idle conditions.
• Perform tooling changes for straightening and induction hardening equipment. Perform chemical testing of plant processes such as phosphate, wash, and rinse.
• Operate wet and dry abrasive cutting equipment to prepare daily metallurgical samples from the furnaces. Prepare metallurgical sample mounts for microscopic analysis.
• Operate and troubleshoot plant hardness equipment. Prepare samples for testing furnace carbon levels.
Quality Assurance Responsibilities:
• Initiate action to prevent the occurrence of any nonconformities relating to product, process, and quality systems.
• Control further processing, delivery, or installation of nonconforming products until the deficiency or unsatisfactory condition has been corrected.
• Initiate, recommend or provide solutions though designated channels.
• Verify implementation of solutions.
• Perform dimensional quality audits, capability studies and gauge studies.
• Provide technical support for manufacturing including troubleshooting, training for proper use of gauging, specifications, first piece inspections and inspections of purchased components.
• Document and analyze results using statistical methods.
• Use quality tools/techniques to assist in root cause analysis and process improvements.
• Analyze and disposition nonconforming in-process product characteristics as authorized by the Quality Engineer.
• Index, file store and retrieve quality records.
• Evaluate and inspect customer returns for failure modes and root cause analysis.
Technical/ Professional Knowledge, Training and Skills:
• Functional experience with mechanical gauges.
• Awareness of statistical techniques and Statistical Process Control techniques.
• Proven organizational, communication, training and record keeping skills.
• Effective and experienced team player.
• Ability to use Microsoft Word, Excel, and Outlook.
Job Quality
Organization Cummins Inc.
Role Category On-site
Job Type Shop
ReqID 2408802
Relocation Package No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.