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Engine Field Service Technician

AT Cummins
Cummins

Engine Field Service Technician

Cranbrook, Canada

DESCRIPTION

We are looking for a talented Field service Technician to join our team in Sparwood, British-Columbia.

In this role, you will make an impact in the following ways:

  • Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
  • Identifies additional service opportunities with customer.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
  • Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Completes training in line with skill and business requirements.
  • Maintains service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

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RESPONSIBILITIES

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

Heavy Duty Equipment Technician and/or Heavy Duty Equipment Technician - Off Road Certification

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

About the role :

Location : Sparwood, BC - Field Service work in the Elkvalley supporting a large mining customer-Unionized environment.

Minimal level of workshop related experience required.

Basic level knowledge of and/or experience with engine products.

Hourly rate: $56.76/hr

Shift: 4x4 shift, 12 hr - rotational days/nights

Shift Premiums: 4x4 day shift premium, 4x4 afternoon shift premium , 4x4 night shift premium Sparwood location premium

Certification Requirements: Heavy Duty Equipment Technician and/or Heavy Duty Equipment Technician - Off Road Certified required

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

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Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

Min Salary $56.76

Max Salary $56.76

ReqID 2405886

Relocation Package Yes

Client-provided location(s): Sparwood, BC, Canada
Job ID: Cummins-R-FEB55F7043B647419C357056D976181C
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA With Employer Contribution
    • Health Reimbursement Account
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Pension
    • 401(K) With Company Matching
  • Professional Development

    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement