Administrative Associate

We are looking for a talented Administrative Associate to join our team specializing in Service for our CDD SERVICE Department in Gross-Gerau, Hessen, Germany

In this role, you will make an impact in the following ways:

• Streamlining Processes: By gathering, compiling, and verifying information accurately, you'll ensure that reports, presentations, and forms are precise and reliable, enhancing overall efficiency.
• Supporting Decision-Making: Your research and preparation of statistical reports will provide valuable insights, aiding in informed decision-making for the team or department.
• Enhancing Communication: By preparing correspondence, receiving visitors, and arranging conference calls, you'll facilitate smooth and effective communication within the organization.
• Improving Data Management: Your assistance with data collection, entry, and report generation will help maintain organized and up-to-date records, crucial for departmental activities.
• Ensuring Prompt Responses: By addressing routine inquiries promptly and accurately, you'll improve the responsiveness and reliability of the department's interactions with internal and external stakeholders.
• Facilitating Financial Transactions: Preparing documentation for payments and responding to inquiries from accounts payable and payees will ensure smooth financial operations and vendor relationships.
• Maintaining Standards: Documenting and maintaining departmental policies and procedures will help uphold consistency and compliance within the department.
• Contributing to Projects: Participating in business improvement assignments and projects will allow you to contribute to the department's growth and innovation efforts.

• Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

• Strong Communication Skills: Effectively develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences, including handling difficult customer interactions with professionalism.
• Organizational and Process Skills: Efficiently manage administrative tasks, follow up on open WIP status, and prepare customer offers, quotations, and invoices. Your ability to stay organized and maintain a cool head under pressure is crucial.
• Technical Proficiency: Skilled in MS Office, particularly Excel and Power BI, to assist the service team with administration, organization, invoicing, and customer interactions.
• Customer Focus and Accountability: Build strong customer relationships and deliver customer-centric solutions while holding yourself and others accountable to meet commitments and ensure high standards of service.